Location
Hybrid – Walnut Court, Swindon, SN2 8BN

Hours
36 hours per week

Salary
Up to £70,000 per annum, depending on experience

About the Role
We are seeking an experienced SAP Utilities Functional Consultant to join our Retail team and play a key role in delivering high-quality SAP solutions that support our digital transformation agenda. In this role, you will bring strong expertise in process analysis, solution and system design, configuration, testing, implementation, and user enablement. You will partner with Business Stakeholders to adopt SAP best-practice processes wherever possible, applying customisation only where it delivers clear business differentiation. Key responsibilities include coordinating closely with Product Owners and Business Process Owners to ensure alignment between business processes and solution design, driving continuous process improvement, taking a hands-on role in system configuration and functional testing, providing specialist support during production incidents, and creating and maintaining delivery artefacts such as functional designs and process documentation. You will support high-quality delivery across the SAP Utilities Retail landscape.

Experience
- Strong ability to understand business requirements and translate them into functional solutions, specifications, and system configurations.
- Experience creating delivery artefacts including process flows, functional designs, and design documentation.
- Specialist knowledge of SAP IS-U Billing, including Master Data, Rate Structures, Budget Billing, Payment & Instalment Plans, Exception Management, and Invoice Management.
- Knowledge of Customer Services integration with CRM platforms.
- Understanding of Finance Contract Accounting (FI-CA).
- Experience configuring and setting up business and technical master data.
- Knowledge of IDE and market flows, including MOSL.

Desirable Experience
- Experience working in Agile delivery environments.
- Exposure to S/4HANA upgrade programmes.
- Foundational knowledge of ABAP.
- Experience with systems and third-party integrations.
- Knowledge of SAP Utilities implementations within the UK water industry.

About You
You are a collaborative and proactive professional with strong analytical skills and a passion for continuous improvement. You thrive in dynamic environments and are committed to delivering solutions that meet business needs while adhering to best practices. You are comfortable working closely with stakeholders at all levels and have a hands-on approach to problem solving and system configuration.