Location
Deephams - Enfield, North London - N9 0BA

Hours
38 Hours per week (Monday to Friday)

Salary
£28,970 per annum (depending on skills and experience)

About the Role
We are looking for a Seepage Technician to join our dedicated operational excellence team. In this role, you will carry out thorough investigations in the surrounding area of specific cases to identify any potential leaks causing seepage. This includes general leak detection activities such as sounding fittings, correlating, logging, and pinpointing leaks.

Your responsibilities will include taking a lead on Health and Safety by wearing the correct PPE and identifying and reporting safety observations or hazards that pose a risk of injury. You will train and coach less experienced staff in all forms of seepage investigations, learn new leakage methods and competently carry them out, and work towards achieving or exceeding set targets. Additionally, you will keep your work vehicle, tools, and PPE clean and tidy, provide information to the Team Leader and Management Team on works carried out, and attend company courses including all mandatory training such as LTO.

Benefits
- Annual Leave: 24 days holiday per year increasing to 28 with length of service (plus bank holidays)
- Performance-related pay plan linked to company performance measures and targets
- Van and PPE provided for business use
- Generous pension scheme through AON
- Access to a wide range of benefits supporting health, wellbeing, and finances, including annual health MOTs, physiotherapy, counselling, Cycle to Work schemes, shopping vouchers, and life assurance

About Thames Water
We are the UK’s largest water and wastewater company, serving over 16 million customers. We are committed to building a better future for our customers, communities, people, and the planet. Working at Thames Water means meaningful career opportunities, flexible working arrangements, and excellent benefits. Join us to make a daily difference while helping to protect water resources for future generations.

Experience
- Proven track record in open sounding and leakage techniques
- Water network knowledge
- Client management and customer satisfaction experience

About You
- Strong health and safety awareness
- Excellent communication and problem-solving skills
- Responsible and target-driven
- Computer literate
- Ability to train and coach less experienced colleagues

Qualifications
- LUCAS Card Training (TFL)
- Previous knowledge of basic validation activities and quantifications is desirable (training will be provided)