Location
Deephams - Enfield, North London - N9 0BA

Hours
38 hours per week (Monday to Friday)

Salary
£28,970 per annum (depending on skills and experience)

About the Role
We are looking for a Seepage Technician to join our dedicated operational excellence team. You will carry out thorough investigations in the surrounding area of specific cases to identify any potential leaks causing seepage. This includes general leak detection activities such as sounding fittings, correlating, logging, and pinpointing leaks.

Key responsibilities include:
- Taking a lead on Health and Safety by wearing the correct PPE and identifying and reporting safety observations or hazards that pose a risk of injury.
- Training and coaching less experienced staff in all forms of seepage investigations.
- Learning and applying new leakage detection methods.
- Working towards and exceeding set targets.
- Keeping your work vehicle, tools, and PPE clean and tidy.
- Providing information to the Team Leader and Management on works carried out.
- Attending company courses and completing all mandatory training including LTO.

Benefits
- 24 days annual leave, increasing to 28 days with length of service (plus bank holidays)
- Performance-related pay plan linked to company targets
- Van and PPE provided for business use
- Generous pension scheme through AON
- Access to a wide range of health, wellbeing, and financial benefits including annual health MOTs, physiotherapy, counselling, Cycle to Work schemes, shopping vouchers, and life assurance

About Thames Water
We are the UK’s largest water and wastewater company, serving over 16 million customers. We are committed to building a better future for our customers, communities, people, and the planet. Working at Thames Water means meaningful career opportunities, flexible working arrangements, and excellent benefits. We value diversity and inclusion and support all employees throughout the recruitment process and beyond.

Experience
- Proven track record in open sounding and leakage detection techniques
- Water network knowledge
- LUCAS Card Training (TFL)
- Computer literate
- Client management and customer satisfaction experience
- Responsible for achieving and exceeding set targets

About you
- Strong health and safety awareness
- Excellent communication and problem-solving skills
- Ability to train and coach less experienced staff
- Motivated to learn new methods and improve performance

Qualifications
- Previous knowledge of basic validation activities and quantifications is desirable but training will be provided