Location
Deephams - Enfield, North London - N9 0BA

Hours
38 Hours per week (Monday to Friday)

Salary
£28,970 per annum (depending on skills and experience)

About the Role
We are looking for a Seepage Technician to join our dedicated operational excellence team. In this role, you will carry out thorough investigations in the surrounding area of specific cases to identify any potential leaks causing seepage. This includes general leak detection activities such as sounding fittings, correlating, logging, and pinpointing leaks.

Your responsibilities will include taking a lead on Health and Safety by wearing the correct PPE and identifying and reporting safety observations or hazards that pose a risk of injury. You will train and coach less experienced staff in all forms of seepage investigations, learn and apply new leakage detection methods, and work towards achieving or exceeding set targets. Maintaining your work vehicle, tools, and PPE in a clean and tidy condition is essential. You will also provide information on works carried out to the Team Leader or Management Team and attend company courses including mandatory training such as LTO.

Benefits
Annual leave starts at 24 days per year, increasing to 28 with length of service (plus bank holidays). You will be eligible for a performance-related pay plan linked directly to company performance measures and targets. A van and PPE will be provided for business use. We offer a generous pension scheme through AON and access to a range of benefits to support your health, wellbeing, and finances, including annual health MOTs, physiotherapy, counselling, Cycle to Work schemes, shopping vouchers, and life assurance.

About Thames Water
We are the UK’s largest water and wastewater company, serving over 16 million customers. We are committed to building a better future for our customers, communities, people, and the planet. Thames Water offers a unique, rewarding, and diverse workplace with meaningful career opportunities, flexible working arrangements, and excellent benefits. Join us to make a daily difference while helping to protect water resources for future generations.

Experience
- Proven track record in open sounding and leakage detection techniques
- Water network knowledge
- Client management and customer satisfaction experience
- Computer literate

About you
- Strong health and safety awareness
- Excellent communication and problem-solving skills
- Responsible and target-driven
- Ability to train and coach less experienced staff
- Willingness to learn new methods and carry out investigations effectively

Qualifications
- LUCAS Card Training (TFL)
- Previous knowledge of basic validation activities and quantifications is desirable but training will be provided