Location
Whitlingham Water Recycling Centre, Norwich. Regional role based within the East region of the Anglian Water area, covering Essex, Norfolk and Suffolk. Flexibility to travel across the region is essential.

Hours
Full Time - 37 hours per week

Salary
Circa £69,000 per year, depending on skills and experience + car allowance

About the Role
Water Recycling is at the heart of our operations. We collect and treat the water that customers have used, returning it safely to the environment via rivers and coastal outlets. Our network includes 76,000 kilometres of sewers feeding over 1,000 water recycling centres. As a Regional Network Support Manager, you will provide leadership support to Regional Network Managers across Norfolk, Suffolk and Essex, ensuring the safe and effective operation of the sewerage network, pumping stations and overflows.

This highly visible role requires flexibility to work across multiple locations and operational areas, providing technical expertise and support to operational teams. You will build strong stakeholder relationships, influence decision-making, and help drive consistent performance and operational excellence across the region.

You will promote a high-performance culture focused on excellent customer service and environmental prosperity. Using your technical knowledge and collaborative leadership style, you will support managers in overcoming operational challenges, developing their teams, and delivering sustainable business outcomes.

Your responsibilities will include coaching and mentoring Network Managers, increasing focus on employee and customer health and safety, and providing tactical support for managing operational incidents, impact planning, operational decision making, and investment planning. You will ensure teams have the tools, equipment and training required to manage assets in line with regulatory guidelines, with a focus on environmental excellence, resilience, and efficient performance while maintaining team wellbeing.

Experience
- Relevant operational experience within the Water Industry
- Experience managing operational incidents in a high-pressure environment
- Demonstrable leadership experience within an operational setting
- SAP financial competence
- Ability to think tactically and strategically to achieve business outcomes

About you
- Ability to adapt communication style (written and verbal) to suit a wide range of internal and external stakeholders
- Awareness of and application of Health & Safety rules and regulations within an operational environment
- Full UK Driving Licence

Qualifications
No specific qualifications are stated, but relevant operational and leadership experience within the water industry is essential.