Location
Gloucester

Hours
Full Time (hours not specified)

Salary
£25,700 - £30,000 per annum

About the Role
Clarkson Evans is the largest electrical and solar installer working in the new build housing sector, wiring over 20,000 homes a year. We partner with the UK’s leading housing developers and were delighted to be crowned Subcontractor of the Year at the 2023 Housebuilder Awards.

This is a fantastic opportunity to learn how our commercial department functions by gaining exposure to each of the teams within this area. You’ll receive training on how we pitch for business and complete tenders as well as producing drawings and documentation for electrical and solar projects. In addition, you’ll learn how we monitor the progress of these projects once they are underway.

You’ll benefit from a structured career path within the Commercial department with future opportunities to move into a management role.

You will manage dedicated customer accounts, gaining a full understanding of each client’s requirements and ensuring that our service is truly customer-focused despite our national scale. We focus on increasing turnover with both new and existing customers. Because we operate in a highly competitive market where margins are tight, carefully considered, accurate pricing is essential, along with top-notch customer service.

Key Responsibilities
- Gathering information to produce competitive tenders in response to customer specifications
- Producing drawings and documentation for new and current projects and ensuring accurate information is relayed to the necessary departments on time
- Creating kit picklists based on technical drawings to ensure the correct parts are issued to electrical teams
- Monitoring job progress by reviewing reports on fixes completed and identifying discrepancies between commercial expectations and financial outcomes
- Helping to resolve issues that might delay payment and ensuring orders are in place before work is carried out
- Representing the company during customer site visits to hold pre-start meetings, site handovers, and discuss job progress
- Responding to telephone and email enquiries from customers’ surveyors, ensuring a timely and responsive service that exceeds expectations

Experience
Minimum of 6 months’ experience in a customer-facing role or office environment.

About you
Highly self-motivated with a hunger to learn on-the-job and build a long-term career.
Customer-service focused, determined to be responsive and impress at every opportunity.
Strong organisation and administration skills.
A genuine eye for detail, checking own work and ensuring accuracy.
Ability to work under pressure in a fast-paced environment.
Strong written and verbal communication skills.
Good IT skills, particularly Microsoft Word and Excel.

Qualifications
No specific qualifications required; enthusiasm and willingness to learn are essential.

Benefits
24 days’ holiday increasing with service plus bank holidays.
Option to buy up to 5 additional days’ holiday.
Company pension scheme.
Life assurance.
Discounted gym membership.
24/7 free and confidential support helpline.
In-house wellbeing team.
Free on-site parking.
Refreshments and fresh fruit provided.
Early finish Fridays.
Summer and Christmas social events.