Location
Field based with access to our Bourne End office 1-2 times a week.

Hours
12 month fixed term contract – 38 hours a week

Salary
£30,175 to £45,000 per annum depending on skills and experience.

About the Role
Are you self-motivated and organised with a curious mindset? Are you passionate about the environment, reducing water leakage and improving water networks? Join Thames Water as a DMA Performance Technician and play a vital role in creating healthy District Metered Areas (DMAs) through reducing leakage and enhancing the performance of our clean water network. In this field-based role, you’ll take ownership of a patch of DMAs, using data insights, field expertise, and problem-solving skills to maintain network health and deliver real environmental improvements. You will take full accountability for leakage and network health across your assigned DMAs, analysing flow, pressure, and asset data to identify trends, issues, and improvement opportunities. You will support leak detection activity and unaccounted-for-water reduction campaigns, develop and deliver both reactive and long-term plans to improve network performance, and respond to DMA points of interest with effective interventions. Working collaboratively with internal teams and contractors, you will ensure safe, high-quality, and cost-effective repairs. You will engage with customers and stakeholders, providing clear communication during planned and reactive works, continuously review performance data to drive efficiency and innovation, and champion a strong health & safety culture in all activities.

Experience
- Strong ability to interpret data and translate it into practical actions.
- Demonstrated problem-solving skills and a proactive mindset.
- Ability to work with multiple stakeholders, including contractors and operational teams.
- Background in a safety-critical, customer-focused environment.
- Proven experience in leakage management, water networks, or utilities operations is beneficial.
- Good understanding of clean water networks and distribution systems, water mains and associated assets, domestic plumbing and leakage behaviour.
- Hands-on experience in field-based leak detection and network operations.
- Experience managing both reactive and planned leakage reduction activities.
- Experience in coordinating work or projects is desirable.

About you
- Strong communication and interpersonal skills.
- Full UK driving licence and confidence travelling between sites.
- Self-motivated, organised, and curious mindset.
- Passionate about the environment and improving water networks.

Qualifications
No specific qualifications are stated as mandatory, but relevant experience and a full UK driving licence are essential for this role.