Location
Camelford House, 89 Albert Embankment, London SE1 7TP (Hybrid role)

Hours
Full Time

Salary
Up to £55,000 per annum, depending on skills and experience

About the Role
We have an exciting opportunity for a Document Manager to join Thames Water in delivering strategic regional water resources solutions, including Strategic Regional Options (SROs). This role offers the chance to develop your career while working on projects that are at the forefront of the water industry and critical to ensuring long-term water supply for our customers.

As a Document Manager, you will support the Thames Water Strategic Resource Option (SRO) Portfolio team by delivering client-side document management under the guidance of the Senior Information Manager and aligned with the SRO Digital Strategy.

Your responsibilities will include accurate management and safeguarding of all SRO portfolio documentation produced by Thames Water and technical partners, such as processes, procedures, manuals, reports, correspondence, and other supporting documents. You will work to tight deadlines, ensuring consistent application of processes and procedures across internal and external stakeholders.

The role requires effective delivery of document control and management strategies, conducting regular audits to ensure compliance with information deliverables and alignment with production methods and procedures. You will maintain project Common Data Environment (CDE) tools, file structures, containers, workflows, and manage access control.

Additional duties include quality assurance of documentation in line with Thames Water requirements, BS EN ISO 19650, and the UK BIM Framework, supporting information management platforms such as SharePoint, Asite, and ProjectWise, and delivering training related to information systems, tools, and processes.

This is a progressive portfolio role requiring flexibility to adapt to changing priorities and deadlines.

Experience
- Previous experience managing a small team of Document Controllers.
- Proven understanding of how information management practices can drive tangible process improvements.
- Experience conducting and overseeing information management in line with BS EN ISO 19650 and the UK BIM Framework.
- Proficiency with SharePoint and other Information Management Systems such as Asite, ProjectWise, Business Collaborator, and Aconex.
- Good understanding of ISO 19650 principles and UK BIM Framework guidance related to CDE, Information Containers, and Information Exchange.
- Knowledge of Cyber Security principles, particularly Role-Based Access Control (RBAC).
- Experience creating and developing templates and guidance documents.
- Ability to support multiple stakeholders and foster collaborative relationships.

About you
- Able to work effectively as part of a team with strong interpersonal skills.
- Self-motivated and comfortable working in a matrix delivery environment.
- Able to understand processes and work well under pressure.
- Open to adapting to changing priorities and deadlines.

Qualifications
- No specific qualifications are mandated, but relevant experience and knowledge of information management standards and systems are essential.