Location
Birmingham

Hours
Full Time

Salary
£40,894 per annum

About the Role
The Government Property Agency (GPA) is the largest property holder in government, managing over £2.1 billion in property assets and more than 55% of the government’s office estate. We are transforming the way the Civil Service works by creating great places to work, leading major commercial office programmes, working towards halving carbon emissions from government offices, and delivering greater value for taxpayers. We are seeking innovative, solutions-focused individuals to join our dynamic and diverse team.

The HEO - Compliance Advisor will play a key role in managing the GPA Facilities Management (FM) Audit and Assurance programme across the estate. You will develop and manage the FM Audit and Assurance Plan to ensure statutory obligations are met, enabling safe working environments for GPA clients and occupiers. You will also monitor contractual compliance of FM suppliers, landlords, managing agents, and other government departments, managing non-conformance issues to ensure timely resolution.

This role involves building and maintaining effective relationships with suppliers and clients, contributing to risk management activities, supporting FM regional managers in audit activities, and promoting continuous improvement in compliance processes. You will contribute to the development of the GPA FM Strategy and provide recommendations for streamlined processes and solutions to identified gaps.

We foster a culture of lifelong learning and innovation, underpinned by our core values: striving for excellence, empowering through respect, acting with integrity, and succeeding together. Join us to make a meaningful impact where your voice matters and help shape the future direction of government property management.

Experience
Previous Facilities Management experience is essential. You should be able to work autonomously, contribute to team decision-making, report issues, and escalate as necessary. Experience working in a multi-client service organisation and managing client and contractor relationships is desirable.

About you
Excellent communication skills with the ability to adapt your approach for different stakeholders. Strong time management skills with the ability to meet deadlines and adjust priorities at short notice. A collaborative team player who works well within a close-knit team. Ability to travel multiple times a month is required. Commitment to continuous improvement and a proactive approach to risk mitigation are important.

Qualifications
Essential: Hold CIWFM membership or be willing to work towards it.
Desirable: IOSH Health and Safety and NEBOSH Health and Safety qualifications.

Technical Skills
Client focus with the ability to understand business needs and build positive relationships.
Team working skills to build trust and rapport.
Effective verbal and written communication and influencing skills.
Competent in managing clients and contractors.
Ability to analyse management information to inform decision-making.
Practical negotiation skills with proven positive outcomes.
Ability to think strategically and analytically.