Location
Stroud Green, Croydon - CR0 8YY

Hours
36 hours per week (Monday to Friday)

Salary
£34,000 to £40,000 per annum depending on skills and experience

About the Role
We currently have an exciting opportunity for a Leakage Optimisation Analyst. In this role, you will play a critical part of the team by being responsible for highlighting issues related to the leakage-related suite of assets. This position is crucial to understanding and improving leakage within a region. You will be part of a team that delivers a unique service to our 14 million customers and join at a ground-breaking time for the water industry.

Your key responsibilities will include reporting and raising jobs for all faulty commercial loggers and prioritising as required to assist detection targeting work; leakage detection targeting in your appointed region using available systems; locating jobs and raising notifications promptly to ensure timely job initiation; highlighting, prioritising, and maintaining the DMA proving program to optimise team productivity; assisting the engineer with desktop exercises to improve operability; identifying and prioritising field-based validation or desktop activities to address operability issues or function set changes; and deputising for the Leakage Optimisation Engineer when required, including attending meetings and supporting the team.

What’s in it for you?
We offer 26 days holiday per year, increasing to 30 with length of service (plus bank holidays), a performance-related pay plan linked to company targets, a generous pension scheme through AON, and access to a wide range of benefits supporting your health, wellbeing, and finances. These include annual health MOTs, physiotherapy and counselling access, Cycle to Work schemes, shopping vouchers, and life assurance.

About Thames Water
We are the UK’s largest water and wastewater company, serving more than 16 million customers daily. We are committed to building a better future for our customers, communities, people, and the planet. Thames Water offers a unique, rewarding, and diverse workplace with meaningful career opportunities, flexible working arrangements, and excellent benefits. Join us to make a daily difference while helping protect water resources for future generations.

Experience
We are looking for someone with a background in leakage or a strong understanding of clean water networks and processes. Experience using systems such as SAP and GIS is desirable but not essential.

About you
You must have strong communication skills and be confident in organising a varied workload effectively with good time management. You should possess good analytical, problem-solving, and negotiating skills, and demonstrate a willingness to learn and work hard to develop your career within Thames Water.

Qualifications
A full UK Driving Licence is essential. A degree in a related subject is desirable but not required.