Location
Stroud Green, Croydon - CR0 8YY

Hours
36 hours per week (Monday to Friday)

Salary
£34,000 to £40,000 per annum, depending on skills and experience

About the Role
We currently have an exciting opportunity for a Leakage Optimisation Analyst. In this role, you will play a critical part of the team by being responsible for highlighting issues related to the leakage-related suite of assets. This position is crucial for understanding and improving leakage within a region. You will be part of a team delivering a unique service to our 14 million customers and join at a ground-breaking time for the water industry.
- Report and raise jobs for all faulty commercial loggers, prioritising as required to assist detection targeting work.
- Conduct leakage detection targeting in your appointed region, utilising available systems.
- Locate jobs and raise notifications promptly to ensure timely job creation.
- Highlight, prioritise, and maintain the DMA proving program, assisting the engineer to ensure resources are directed to the correct DMAs to optimise team productivity.
- Assist the engineer with desktop exercises to improve operability.
- Identify and prioritise field-based validation or desktop activities to highlight anomalies and address operability issues or function set changes.
- Deputise for the Leakage Optimisation Engineer when required, attend meetings, and support the team.

Benefits
- 26 days holiday per year, increasing to 30 with length of service (plus bank holidays)
- Performance-related pay plan linked to company performance measures and targets
- Generous pension scheme through AON
- Access to a wide range of benefits supporting health, wellbeing, and finances including annual health MOTs, physiotherapy, counselling, Cycle to Work schemes, shopping vouchers, and life assurance

About Thames Water
We are the UK’s largest water and wastewater company, serving more than 16 million customers daily. We are committed to building a better future for our customers, communities, people, and the planet. Thames Water offers meaningful career opportunities, flexible working arrangements, and excellent benefits. Join us to make a daily difference while helping protect water resources for future generations.

Experience
- Background in leakage or understanding of clean water networks and processes is essential.
- Experience using systems such as SAP and GIS is desirable but not essential.

About you
- Strong communication skills with confidence in organising a varied workload effectively.
- Good time management abilities.
- Comfortable using computer software such as Microsoft Excel.
- Strong analytical, problem-solving, and negotiating skills.
- Willingness to learn and work hard to develop your career within Thames Water.
- Full UK Driving Licence is essential.

Qualifications
- Degree educated in a related subject is desirable but not essential.