Location
Stroud Green, Croydon - CR0 8YY

Hours
36 hours per week (Monday to Friday)

Salary
£34,000 to £40,000 per annum, depending on skills and experience

About the Role
We currently have an exciting opportunity for a Leakage Optimisation Analyst. You will play a critical role in the team by being responsible for highlighting issues related to the leakage-related suite of assets. This role is crucial to understanding and improving leakage within a region. You will be part of a team delivering a unique service to our 14 million customers and join at a ground-breaking time for the water industry.
- Report and raise jobs for all faulty commercial loggers and prioritise as required, assisting detection targeting work.
- Conduct leakage detection targeting in your appointed region, utilising available systems.
- Locate jobs and raise notifications promptly to ensure timely job initiation.
- Highlight, prioritise and maintain the DMA proving program, assisting the engineer to direct resources effectively and optimise team productivity.
- Assist the engineer with desktop exercises to improve operability.
- Identify and prioritise field-based validation or desktop activities to address operability issues or function set changes.
- Deputise for the Leakage Optimisation Engineer when required, attend meetings, and support the team.

What’s in it for you?
- 26 days holiday per year, increasing to 30 with length of service (plus bank holidays)
- Performance-related pay plan linked to company performance measures and targets
- Generous pension scheme through AON
- Access to a wide range of benefits supporting health, wellbeing, and finances, including annual health MOTs, physiotherapy, counselling, Cycle to Work schemes, shopping vouchers, and life assurance

About Thames Water
We are the UK’s largest water and wastewater company, serving more than 16 million customers daily. We are committed to building a better future for our customers, communities, people, and the planet. Thames Water offers a unique, rewarding, and diverse workplace with meaningful career opportunities, flexible working arrangements, and excellent benefits. Join us to make a real difference in millions of lives while protecting water resources for future generations.

Experience
- Background in leakage or understanding of clean water networks and processes is essential.
- Experience using systems such as SAP and GIS is desirable but not essential.

About you
- Strong communication skills and confidence in organising a varied workload effectively with good time management.
- Comfortable using computer software such as Microsoft Excel.
- Good analytical, problem-solving, and negotiating skills.
- Willingness to learn and work hard to develop your career within Thames Water.
- Full UK Driving Licence is essential.

Qualifications
- Degree educated in a related subject is desirable but not essential.