Location
Hybrid - Solihull B91 2LW

Hours
Full Time

Salary
£32,000 per annum plus company car or allowance and other Veolia benefits

About the Role
When you see the world as we do, you see the chance to help the world take better care of its resources, and help it become a better place for everyone. We’re looking for someone who’s just as committed as we are to push for genuine change and bring our ambition of Ecological Transformation to life. At Veolia, everyone can help work alongside communities, look after the environment, and contribute to our inclusive culture.

As an Education, Communications and Outreach (ECO) Lead, you will develop and deliver community engagement and service improvement projects across Solihull, changing resident behaviours to reduce waste and increase recycling. You will ensure projects are delivered to a high standard, demonstrate measurable results, and meet agreed timelines. Supported by an Area ECO Manager, you will share best practice and expertise with colleagues across a fantastic, award-winning national ECO team.

You will build strong relationships with our key client (Solihull Metropolitan Borough Council) and Veolia colleagues across multiple contracts, quickly responding to queries and providing solutions to maintain a high standard of service. You will lead on ECO delivery for Veolia Solihull while providing occasional ECO support to additional contracts across the region as needed.

Your role will include driving ECO performance through effective project planning and a bespoke community engagement approach, delivering a programme of strategic social value initiatives across local employment, community and staff engagement, and managing our funding programme for local communities. You will identify good news stories and collaborate with the regional external engagement team to showcase our expertise in behaviour change and social value delivery across digital channels and press. Additionally, you will work closely with the senior ECO team to develop and deliver internal communications campaigns and take responsibility for the 'business as usual' outputs of the Solihull contract, including management of the contract ECO team budget.

If you love developing relationships, delivering social value, and engaging with residents, local authorities, and frontline teams, then this is the role for you.

Experience
- Project development and management
- Budget management
- Delivering behaviour change and/or community engagement techniques and analysing results
- Building strong stakeholder relationships
- Superb written and verbal communication skills including presentation skills

About you
- A passion for sustainability and the environment
- Ability to work collaboratively with clients, colleagues, and communities
- Enthusiastic about driving social value and community engagement

Desirable
- Recycling and waste industry knowledge
- Understanding or experience of working with local authorities
- Understanding of the social value sphere
- Experience of visual and textual content production across multiple formats
- Advanced understanding of data management and analysis
- Understanding of PR, social media, social advertising and digital communications