Location
London – Mogden, Isleworth – TW7 7LW

Hours
38 hours per week, Monday to Friday, including a 6-week shift pattern with one week on standby covering emergencies out of hours (additional payment applies).

Salary
£29,000 to £40,000 per annum depending on skills and experience

About the Role
As a Network Engineer, you will be field-based and responsible for overseeing the day-to-day operation of the wastewater network, including managing work carried out by contractors. You will lead emergency responses to pollution incidents, sewer flooding investigations, and burst rising mains, as well as oversee remedial work on complex issues such as sewer collapses and sinkholes. Planned activities include customer appointments, balancing pond inspections, and site audits.

Your key responsibilities will include leading field investigations of emergency wastewater network incidents, carrying out water quality inspections and sampling to assess sewage escapes, maintaining accurate records in corporate systems with site photos and investigation notes, and conducting health and safety inspections of balancing ponds and pipe bridges. You will proactively engage with communities to prevent complaints and minimise disruption, perform Health and Safety audits of contractors, sites, and internal teams, and ensure financial efficiency during daily network operations.

Thames Water is the UK’s largest water and wastewater company, serving over 16 million customers. Joining us means being part of a passionate and skilled team committed to building a better future for customers, communities, and the planet. We offer meaningful career opportunities, flexible working arrangements, and excellent benefits to support your wellbeing and development.

Experience
- Knowledge of pipe-laying and pipeline construction.
- Good communication skills, both written and verbal.
- Full driving licence is essential.
- Good IT skills.

About You
- Engineering background is highly desirable.
- Ability to work effectively in emergency situations and manage complex network issues.
- Proactive and community-focused approach to minimise disruption and complaints.
- Commitment to health and safety compliance and financial efficiency.

Qualifications
- Relevant technical qualification is desirable but not essential.
- Working knowledge of sewer networks, especially Health & Safety, is advantageous.
- NRSWA Signing, Lighting, and Guarding Unit 2 Operatives qualification is preferable.