Location
Central London

Hours
Full-time, 40 hours per week (Monday to Friday)

Salary
Up to £45,000 per year, plus car allowance & pension

About the Role
Join Veolia and be part of a team committed to Ecological Transformation, helping the world take better care of its resources and creating a better place for everyone. As Operations Manager, you will deliver strong operational and financial performance while maintaining high levels of customer service and supporting the mental and physical wellbeing of your team. You will be responsible for the day-to-day management of operatives, staff, and site-based support to maximise site capability and capacity. Compliance with Veolia and Fleet requirements through audits will be essential. You will use Power BI for daily, weekly, and monthly performance reviews, manage people and assets to deliver efficient and profitable service, and act as the nominated Transport Manager with overall responsibility for fleet management and compliance. Driving efficiencies, utilising data to improve operational performance, creating a customer excellence culture, and delivering a first-time collection culture will be key to your success. This role offers the opportunity to make a real difference while working in a supportive and inclusive environment.

What We Offer
Access to the company pension scheme
Ongoing training and development opportunities to help you reach your full potential
Discounts on groceries and well-known retailers
Resources to support your physical, mental, and financial health
24-hour access to a virtual GP for you and your household members
Employee financial well-being support including early access to earned pay, savings, budgeting, financial coaching, and rewards

Experience
Previous experience in waste and fleet management is essential.
Financial management experience is required.

About You
You are committed to driving genuine change and delivering operational excellence. You have strong leadership skills and are able to manage people and assets effectively to exceed service expectations. You embrace a customer excellence approach and foster a positive team culture focused on wellbeing and performance.

Qualifications
Transport CPC - essential
Level 3 Leadership & Management qualification or equivalent work experience