Location
Hybrid – Clearwater Court, Reading

Hours
Full-time, Monday to Friday

Salary
Up to £64,000 per annum depending on experience

About the Role
We are seeking a highly technical, analytical, and delivery-focused PMO Systems & Reporting Manager to lead the strategy, design, and continuous improvement of our PMO systems, data flows, and reporting platforms. You will act as the technical authority for PMO tooling, defining workflows, integrations, and configuration changes that strengthen delivery governance and portfolio insight. This role involves ensuring data quality and reporting excellence through robust standards, enterprise-grade models, and automated insight products. You will lead system upgrades, integrations, and technical change initiatives in partnership with IT and external vendors. Sitting within the PMO team, you will play a key role in strengthening portfolio governance, reporting capability, and data-driven decision-making across the organisation.

Key Responsibilities
- Own and lead the strategy, design, and continuous improvement of PMO systems and reporting platforms
- Act as the organisation’s subject matter expert for PMO tooling, defining configuration, workflows, integrations, and system changes
- Ensure PMO systems support effective portfolio governance, delivery oversight, and management insight
- Provide expert guidance to PMO teams and project professionals on systems, reporting standards, and best practice
- Oversee end-to-end data governance and quality assurance across all PMO datasets
- Establish and enforce data standards, validation rules, metadata structures, and assurance processes
- Develop, maintain, and optimise enterprise reporting models and automated insight products including Power BI dashboards and datasets
- Lead system upgrades, integrations, and technical change initiatives with IT and external vendors
- Support integrations between PMO platforms, enterprise systems, and reporting environments
- Collaborate closely with PMO leadership, project teams, and Commercial teams to influence, advise, and train on PMO systems and data best practices
- Provide expert troubleshooting and technical support for PMO tooling and reporting solutions

What’s in it for you?
Competitive salary up to £64,000 per annum depending on experience. 26 days annual leave increasing to 30 with length of service (plus bank holidays). Performance-related pay linked to company targets. Generous pension scheme through AON. Access to a wide range of benefits supporting health, wellbeing, and finances including annual health MOTs, physiotherapy, counselling, Cycle to Work schemes, shopping vouchers, and life assurance. Thames Water is committed to building a better future for customers, communities, people, and the planet, offering meaningful career opportunities and flexible working arrangements.

Experience
- Significant experience administering, configuring, and enhancing enterprise PMO or PPM systems, including system design, workflows, integrations, and technical decision-making
- Demonstrable experience designing and governing high-quality portfolio data environments with data standards, assurance frameworks, validation processes, and reporting structures
- Advanced experience developing enterprise-grade Power BI solutions including semantic models, automated datasets, dashboards, and insight products for senior stakeholders
- Proven ability to influence, advise, and train PMO teams and project professionals, providing expert support, troubleshooting, education, and guidance on PMO systems and reporting standards

Technical Skills & Qualifications
- Advanced proficiency in Power BI including data modelling, DAX, semantic models, reusable datasets, composite models, and automated reporting pipelines
- Strong SQL or equivalent query language skills for designing, optimising, and troubleshooting complex queries and transformations
- Hands-on expertise administering and configuring PPM/PMO systems such as Project Online, Project for the Web, Planview, or equivalent platforms
- Deep understanding of data architecture and governance including metadata management, controlled vocabularies, data lineage, validation rules, role-based access controls, and compliance considerations
- Practical knowledge of ETL, data integration, and automation tools such as Power Query, Power Automate, APIs, connectors, and integration hubs
- Strong knowledge of database structures and modelling principles with ability to design, optimise, and troubleshoot data schemas and performance
- Expert-level proficiency in Excel for analysis and automation including Power Query, advanced modelling, data transformation, and integration with reporting solutions

Desirable Experience
- Experience supporting or administering enterprise project management tools such as Microsoft Project Online, Planner Premium, Planview, Azure DevOps, or similar
- Background in developing automated data pipelines or integrations between PPM tools and SAP systems
- Exposure to portfolio management, project controls, or governance frameworks within a PMO environment
- Experience working with APIs, scripting, or low-code automation tools to streamline reporting and data processes

Desirable Qualifications
- P3O Foundation & Practitioner certifications
- Relevant certifications in data analytics, BI, or project management tooling
- Foundation or intermediate level competence in Project, Programme, Portfolio, Change Management, or Business Analysis depending on context