Location
Bourton-on-the-Water STW, Gloucestershire, GL54 2PD

Hours
Monday to Friday 7:30 - 15:36, 38 hours per week including working on a call-out rota with additional payment. Once on full working pattern, working 1 weekend every 6 weeks.

Salary
Starting from £28,335 per annum depending on skills and experience.

About the Role
Do you enjoy working in a team, adhering to high Health and Safety standards that make you proud, driving your own performance and supporting your team? Do you thrive in an environment where every day is different and presents new challenges? If so, this role as an Operations Process Technician at Thames Water could be for you. You will be part of the frontline operations team based at Bourton-on-the-Water STW, covering the picturesque Cotswolds. This essential role ensures the wastewater treatment works operate efficiently and safely to maintain supply to customers and protect the environment.

Your responsibilities will include monitoring, inspecting, and maintaining equipment, reporting defects or performing first-time fixes where possible. You will take ownership of health and safety for yourself and your colleagues by escalating or resolving concerns appropriately. You will also collate and report data to ensure statutory and regulatory compliance.

There is no requirement for previous water industry experience; fresh perspectives are welcomed. You will work outdoors in all weather conditions and participate in a 7-day working week rota including standby duties. You will be part of a team delivering excellent performance, understanding your impact on Thames Water’s overall mission. Adaptability, reliability, good time management, and a positive attitude are essential. You will also be expected to operate complex processes with high-quality controls and complete basic computer tasks such as inputting site data and using handheld devices.

Thames Water is committed to building a greener future by tackling climate change, minimising environmental impact, and reducing carbon footprint. Join us and be part of this important journey.

Experience
Experience in delivering against challenging upper-quartile business targets and performance commitments is desirable but not essential. Previous experience in a similar operational or technical role is advantageous.

About you
- Comfortable working outdoors in all weather conditions
- Prepared to work within a 7-day rota including standby duties
- Team player who respects others, provides helpful feedback, and supports development
- Adaptable, flexible, patient, reliable, and self-motivated
- Good time management skills
- Confident working independently and efficiently
- Keen to learn and operate complex processes with high-quality controls
- Positive approach to change including technology, process, behavioural, and organisational changes
- Excellent communication skills and customer service focus
- IT literate with ability to input data and use handheld devices
- Good sense of humour and able to work with challenging environments

Qualifications
Full UK driving licence is required.