Location
Becket House, 1 Lambeth Palace Road, SE1 7EU, Waterloo, Greater London

Hours
Full Time - 40 hours per week, Monday to Friday, 08:00 to 17:00

Salary
£32,474.66 per annum

About the Role
As a Receptionist (Security) with Equans – Sustainable FM, you will be the welcoming face and first point of contact for all visitors and staff. You will deliver a best-in-class front-of-house experience that combines professional customer service, strong security awareness, and efficient administrative support. Your responsibilities will include providing a warm, professional welcome to visitors and colleagues, maintaining a secure and organised reception area, managing access control, and operating the Visitor Management System (BluePoint) confidently. You will also support administrative tasks such as telephone handling, emails, photocopying, printing, and stationery checks. Monitoring and reporting any security or safety concerns, collaborating with colleagues and site management, completing daily reports, incident logs, and asset registers accurately, and upholding company policies and Health & Safety standards are key aspects of this role. Equans is committed to operational excellence and sustainability, and you will contribute to creating a safe, welcoming, and efficient environment for all occupants and visitors.

Benefits
Generous holiday allowance
Company share scheme
2 paid volunteering days per year
Cycle to work scheme
Season ticket loan
Employee assistance programme

Experience
Strong knowledge of reception systems such as BluePoint or similar is required.

About you
Excellent communication and customer service skills
Ability to multi-task and stay attentive under pressure
Organisational and problem-solving abilities
Team player attitude with a proactive mindset
Excellent IT skills including Outlook, Word, Excel, and Teams

Qualifications
SIA Security Guard (SG) licence is essential
Evidence of the right to work in the UK is required