Location
Hiview House, Kentish Town, London, NW5 1TN

Hours
45 hours per week - Monday to Friday, 7 am – 5 pm. Flexibility during peak demand or high priority incidents is essential. Overtime payments apply for evening and weekend working.

Salary
Starting salary of £35,000 per annum, depending on skills and experience.

About the Role
As an R&M Enabler within Water Networks, you will play a key role in ensuring all repair jobs requiring a highway authority permit are appropriately surveyed. You will recommend street work site setups to allow repairs to be planned correctly, ensuring the safety of workers and the public from initial site setup through to repair, backfill, and reinstatement.
- Take ownership and coordinate all planned and reactive jobs, ensuring compliance with Highways Street Work legislation, Health & Safety, CDM Regulations, and service level agreements.
- Act as the primary liaison between Thames Water and external stakeholders such as Councils, Highway Authorities, and other utilities to agree and enable site access and considerations.
- Collaborate with Repair and Maintenance Supervisors to reduce aborted work and remove blockers to achieve ‘right first time’ job completion.
- Provide feedback and coaching to internal stakeholders to identify improvements and support change implementation.

Benefits
24 days annual leave, increasing to 28 with length of service (plus bank holidays).
Van and full PPE provided for work use.
Generous pension scheme through AON with a maximum employer contribution of 12% (2x employee contribution).
Performance-related pay plan linked to company performance.
Access to health and wellbeing benefits including annual health MOTs, physiotherapy, counselling, Cycle to Work schemes, shopping vouchers, and life assurance.
Flexible working arrangements and meaningful career opportunities.

About Thames Water
We are the UK’s largest water and wastewater company, serving over 16 million customers. We are committed to building a better future for our customers, communities, people, and the planet. Thames Water offers a unique, rewarding, and diverse workplace where you can make a difference every day. We support sustainable careers and provide real opportunities for growth and development.

Experience
Experience working within the utilities sector is desirable.
Knowledge of road types and reinstatement is advantageous.

About you
A full UK driving licence is essential due to travel requirements.
Zero compromise approach to Health & Safety.
Excellent communication skills.
Solution-focused with a can-do and positive attitude.
Strong time management skills.

Qualifications
Streetworks qualified (NRSWA minimum units 2 and 10).
Current EUSR water hygiene card.
Ability to produce accurate sketches for CAD drawings and review CAD drawings for submission to Highway Authorities.
Additional street work qualifications such as LANTRA M6/7 are advantageous.