Location
Basingstoke, RG24 8FB

Hours
Monday to Friday, 40 hours per week, 8:30am - 5pm

Salary
Competitive salary with an annual performance bonus (15%) plus Veolia benefits and pension

About the Role
As a Transport Service Coordinator at Veolia, you will play a key role in the day-to-day management of service delivery, including the dynamic allocation of work to vehicles and routes. You will communicate regularly with customers, stakeholders, and drivers, providing status updates and maintaining strong engagement. Your responsibilities will include completing debriefs with frontline staff, reporting necessary actions, and supporting drivers to resolve any issues encountered on route. You will be responsible for reporting all safety concerns or container damage and encouraging a ‘stop the job’ approach if it is unsafe to continue. Ensuring Veolia’s legal compliance on-site, including Working Time Directive (WTD), O’licence, and transport compliance, will be a critical part of your role. This position offers the opportunity to contribute to Veolia’s ambition of Ecological Transformation by helping the world take better care of its resources and supporting an inclusive workplace culture.

What We Offer
25 days of annual leave
Access to the company pension scheme
Stream - Employee financial wellbeing support including early access to earned pay, savings, budgeting, financial coaching, and rewards
Discounts on groceries and well-known retailers
Access to resources supporting physical, mental, and financial health
One paid day leave annually to volunteer and support your community
Ongoing training and development opportunities to help you reach your full potential

Experience
- Demonstrable understanding of transport compliance and Working Time Directive (WTD)
- Experience working with a quality management system such as ISO
- Proven ability to manage transport compliance
- Strong IT skills with adaptability to Google operating systems
- Previous experience in waste, transport, or logistics is desirable but not essential

About You
- Excellent communication skills, able to engage effectively with people at all levels including drivers, frontline employees, and customers
- Ability to organise and manage a busy workload in a fast-paced environment
- Committed to safety and compliance, with a proactive approach to identifying and addressing issues

Qualifications
No specific qualifications required; however, relevant experience and a commitment to learning and compliance are essential.