Location
Derby, DE24 8PX

Hours
40 hours per week, Monday to Friday 8:00 AM - 5:00 PM

Salary
£28,500 per annum plus Bonus and Veolia benefits

About the Role
When you see the world as we do, you see the chance to help the world take better care of its resources and help it become a better place for everyone. It doesn’t matter if you’re looking to overhaul the industry, or just do a good day’s work. We know that everyone here at Veolia can help us work alongside our communities, look after the environment, and contribute to our inclusive culture.

What you'll be doing;
- Ensure Quality, Health, Safety and Environment remains the number one priority within the transport operation, providing a safe workplace for employees.
- Manage the service delivery on a daily basis, including the dynamic planning of work to vehicles/routes, proactively communicating with customers, maintaining contact with drivers throughout the day, and undertaking debriefs.
- Ensure that Service excellence is delivered, including delivery of service, recovery (next working day) and communication of non-service/missed lifts within company parameters.
- Assist the Service Manager to identify routing efficiencies and capacity.
- Effective container stock level control and customer and driver communication.
- Assist the Service Manager to ensure People management processes and procedures are adhered to in line with company policies.
- Deliver Toolbox Talks to drivers and operatives.
- Conduct first stage formal investigations into accidents and incidents as directed by the Service Manager.
- Adhere to and comply with all aspects of Operator Licence obligations.
- Manage the day to day activities of all drivers at the depot including compliance, performance and leave entitlements.
- Work closely with the Service Manager to deliver depot KPI’s.
- Ensure that all safety concerns and near misses are logged on Ecoonline and closed off within the company’s agreed timescales and quality feedback is provided to originators.

What we can offer you;
- 25 days of annual leave.
- Access to our enhanced pension scheme.
- Free physiotherapy service.
- Discounts on everything from groceries to well known retailers.
- Access to a range of resources to support your physical, mental and financial health; so you can lean on us whenever you need to.
- Ongoing training and development opportunities, allowing you to reach your full potential.
- Stream - Employee financial well-being support: early access to your earned pay, savings, budgeting, financial coaching & rewards.

Experience
- Able to demonstrate an understanding of transport compliance and Working Time Directive (WTD).
- Experience working with a quality management system e.g. ISO.
- Experience managing transport compliance.
- Experienced IT skills, with the ability to adapt to Google operating systems.
- Good communication skills communicating with people of all levels including drivers, frontline employees and customers.
- Ability to organise a busy workload and operate at a fast pace.

About you
- Strong organisational and communication skills.
- Ability to work effectively under pressure.
- Proactive and customer-focused.

Desirable
- Previous experience operating within a similar industry such as waste, transport or logistics.