Location
Avonmouth, BS11 0YB

Hours
Monday to Friday, 40 hours per week

Salary
£28,205.32 per annum, plus annual salary review (up to 3%) and Veolia benefits

About the Role
When you see the world as we do, you see the chance to help the world take better care of its resources, and help it become a better place for everyone. We’re looking for someone who’s just as committed as we are to push for genuine change and bring our ambition of Ecological Transformation to life. At Veolia, everyone can help work alongside communities, look after the environment, and contribute to our inclusive culture.

In this role, you will operate the weighbridge system and coordinate depot traffic flow via radio communication with staff. You will coordinate material sales bookings, manage transport arrangements, process driver paperwork, and ensure compliance documentation is maintained. You will ensure all Veolia policies, processes, and procedures are adhered to, raise Purchase Orders for approved goods, and proactively inform customers of any operational delays, confirming alternative collection dates and times.

Your daily tasks will include controlling paperwork such as monthly rebate reporting to customers, liaising with relevant individuals to resolve customer queries and escalating when necessary, performing accurate data entry on weighbridge and transport systems including daily stock updates and weekly allocations, managing correspondence, filing, telephone calls, mail handling, and maintaining accurate depot records. You will also ensure personnel details including payroll are entered correctly and on time, process supplier invoices to meet payment terms, administer purchase orders, disposal invoices, subcontracted collections and associated invoices, and ensure telephones are answered within regional expectations. Additionally, you will run and send reports as required to customers.

Veolia offers 25 days of annual leave, access to a company pension scheme, employee financial wellbeing support including early access to earned pay, savings, budgeting, financial coaching and rewards, discounts on groceries and well-known retailers, and access to resources supporting physical, mental and financial health. You will also receive one paid day leave every year to volunteer and support your community, along with ongoing training and development opportunities to help you reach your full potential.

Experience
Essential: Administrative and systems proficiency including Workday, Excel or Google Sheets, and Gmail. Strong data entry skills, customer service and communication skills, and adherence to compliance and processes.
Desirable: Experience in waste management or a similar regulated industry.

About you
You are organized, detail-oriented, and able to manage multiple tasks efficiently. You have excellent communication skills and a commitment to delivering high standards of customer service. You are proactive in resolving issues and comfortable working within a regulated environment.

Qualifications
No specific qualifications are required, but proficiency with administrative systems and software is essential. A positive attitude and willingness to learn are highly valued.