Location
Woodford - E17 4AE

Hours
38 hours a week – 8am - 4pm on normal days, 8am - 5.15pm on a rostered day plus any call outs, 8am - 3.15pm at weekends plus any call outs

Salary
£29,349 per annum

About the Role
This is a fantastic opportunity to step right into the heart of our operation, representing Thames Water out in the field and playing a vital role in safeguarding the quality of our water. Every year, we carry out over 500,000 checks on samples taken from treatment centres, reservoirs, and across our network — all to ensure the water reaching our customers’ taps is clean, safe, and of the highest standard. If you want a role where your work genuinely matters and your contribution is felt across entire communities, this is your chance to make a real difference.

You’ll be on the move a lot, travelling between different customers and sites, working as part of a lively team covering quite a large area. Your main job will be testing water samples in domestic homes and businesses. You’ll oversee the management of your sampling records and maintenance of sampling equipment ensuring they are kept to industry standards. You might also assist with investigating supply issues or customer complaints now and again.

As part of Thames Water, you’ll enjoy meaningful career opportunities, flexible working arrangements and excellent benefits. If you’re looking for a sustainable and successful career where you can make a daily difference to millions of people’s lives while helping to protect the world of water for future generations, we’ll be here to support you every step of the way. Together, we can build a better future for our customers, our region, and our planet.

Thames Water is the UK’s largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive. It’s a big job and we’ve got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come.

Experience
Some driving experience and confidence in handling a medium-sized vehicle in busy, high-traffic areas. Customer-facing experience is essential, with comfort visiting domestic houses and businesses.

About you
You must have a clean manual driving licence. Good at planning your routes, organised, and happy to set up your day and work independently. Good computer literacy and attention to detail are required as this is a technical role that requires following detailed procedures. Knowledge of the water industry is a plus but not essential, as full training will be provided.

Qualifications
No specific qualifications are required for this role, but a positive attitude, willingness to learn, and commitment to quality are essential.