Location
Beddington Lane, Croydon, CR0 4TD and 210 Pentonville Road, London, N1 9JY (Hybrid working with bases in Southwark and Kings Cross)

Hours
40 hours per week, Monday to Friday, 9am to 5.30pm. Some evening and weekend work required occasionally.

Salary
£32,000 per year depending on experience plus other Veolia benefits

About the Role
Veolia is seeking a committed External Engagement Officer to design and deliver strategic campaigns supporting local authorities in promoting recycling and waste minimisation. You will create engaging digital social media content in multiple formats, including video, to help improve recycling rates by communicating effectively with residents using innovative digital techniques. You will lead on both reactive and proactive press activities, identifying and developing good news stories throughout the year.

You will support your team by engaging directly with residents to resolve issues, delivering face-to-face community engagement activities, responding to resident complaints on social media, and running community events including door-knocking target areas. This role requires a detail-oriented and creative individual confident in clear and concise communication.

The position involves working across South East London and Kings Cross in a hybrid manner. A full UK driving licence and experience driving in the UK are preferable. This is an exciting opportunity to make a real impact on ecological transformation and community engagement through effective communication and project delivery.

What Veolia Offers
25 days annual leave
Access to company pension scheme
Discounts on groceries and well-known retailers
Resources to support physical, mental and financial health
One paid day leave annually to volunteer and support your community
Ongoing training and development opportunities
Employee financial wellbeing support including early access to earned pay, savings, budgeting, financial coaching and rewards

Experience
- Excellent verbal and written communication skills
- Ability to utilise social media campaigns and tailor communication to different audiences
- Confident in developing content in multiple formats, including filming and basic video editing
- Strong attention to detail, planning and organisational skills with proven ability to prioritise workloads and multi-task
- Experience in complaint resolution and public engagement

Desirable
- Knowledge of the recycling sector
- Experience working with local authorities
- Experience designing and delivering social media, social advertising and digital campaigns
- Experience dealing with media proactively and reactively
- Full UK Driving Licence and experience driving in the UK

About You
You will be a confident, creative, and detail-oriented individual able to work independently and collaboratively within a team. You will be comfortable managing a varied workload and communicating clearly and concisely. Flexibility to work occasional evenings and weekends is required.

Qualifications
No specific qualifications are stated; however, relevant experience and skills as outlined above are essential.