Location
Perth

Hours
Full Time (Permanent Role)

Salary
£28,000 to £36,000 per annum depending on experience

About the Role
As a Heat Pump Engineer at IMS, you will be responsible for the installation and commissioning of heat pump and emitter systems, ensuring high quality and optimal performance. You will manage projects efficiently to achieve timely execution and seamless client handovers with zero callbacks. Your duties include performing service and maintenance tasks, troubleshooting electrical and plumbing issues, and maintaining clear communication with project coordinators. You will adhere to health and safety requirements, complete necessary documentation, and contribute positively to the team environment while upholding company standards.

Key Responsibilities
- Perform installation and maintenance tasks including underfloor heating, radiator installations, pipework, and heat pump services following method statements and relevant standards.
- Conduct routine maintenance and inspections on existing heat pump systems to ensure optimal performance and identify potential issues early.
- Troubleshoot basic heat pump system issues and provide recommendations for repairs and improvements.
- Maintain detailed and accurate records of all service work and inspections.
- Follow established safety protocols and industry regulations to ensure a safe working environment.
- Deliver excellent customer service by effectively communicating with clients and addressing their concerns.
- Manage projects by planning and coordinating activities to meet milestones and deadlines.
- Conduct fault finding and repairs for electrical and plumbing issues related to heat pump systems.
- Achieve successful set-to-run handovers to clients, ensuring they are confident in operating their new systems.
- Collaborate closely with project coordinators to align on timescales and ensure timely procurement of parts and materials.
- Maintain clear communication with project coordinators throughout the project lifecycle.
- Manage health and safety requirements diligently, promoting a culture of safety within the team.

About IMS
IMS is a close-knit, experienced team established in 1997 with offices in Perth and Sheffield. We specialise in the design, installation, commissioning, service, and maintenance of Heat Pumps, Battery, and Solar systems. In 2024, IMS joined Hometree Group, a leading UK energy services company, enhancing our position in the renewable energy sector and expanding our nationwide service capabilities. Join us to be part of a pioneering renewable energy business that combines professional excellence with a warm, inclusive atmosphere.

Recruitment Process
- Initial introductory call with Junior Talent Acquisition Specialist (30 mins)
- Skills-based interview with Operations Director (1 hour)
- Final face-to-face interview with Installation Manager and Operations Director

Perks of the Job
- 25 days annual leave plus 9 bank holidays
- Birthday day off
- Additional days off for length of service*
- 0% tools loans
- EV salary sacrifice scheme
- Company socials and team events
- Bonus scheme*
- Van and uniform provided
- Company mobile phone
*Subject to terms and conditions

Equal Opportunity Employer
IMS is committed to creating an inclusive and representative environment where different experiences, perspectives, and backgrounds are celebrated. We provide equal opportunities throughout the hiring process and employment, ensuring a workplace where you can bring your full self to work.

Experience
- Previous experience installing heat pump heating systems in domestic properties
- Strong problem-solving skills and attention to detail
- Ability to work effectively in a team environment
- Commitment to safe working practices

About You
- Enthusiastic with a positive mental attitude
- Patient and proactive approach
- Flexible and adaptable to changing work demands

Qualifications
- Minimum Level 2 Plumbing, Heating or Heat Pump qualification from a recognised awarding body (e.g., City & Guilds, SVQ)
- Completion of Heat Pump manufacturer installation courses
- National Certification for Unvented Hot Water Systems: G3 qualification or proven experience
- Water Regulations WRAS qualifications
- CSCS card or equivalent health and safety qualification
- BPEC (or equivalent) GSHP or ASHP qualification (desirable)
- Low Temperature Heating Systems qualification (desirable)
- Part P certification (desirable)
- F-Gas certification
- Completion of relevant refrigeration and refrigerant handling training
- Gas Safe registration if applicable