Location
Hybrid - Kemble Court – RG2 6AD (1 day a week in the office every Tuesday)

Hours
36 Hours Monday – Friday

Salary
£42,900 to £45,000 per annum, depending on skills & experience

About the Role
Step into a role where your data skills shape decisions that impact millions. We’re looking for a Data Analyst ready to dive into new tools, smarter technologies, and fresh ways of working as we tackle today’s challenges and prepare for tomorrow. From SQL to Power BI to Python, you’ll turn complex data into clear insight that drives real change across above ground operations. You will work with large data sets drawn from a wide variety of internal and external sources, including environmental data, survey feedback, and operational data. Your responsibilities will include designing and interrogating databases, carrying out data transformations, and liaising with the business to improve ways of working. You will support the business and collaborate with stakeholders to design, build, and maintain a range of reports, becoming a key point of contact. You will inform colleagues of operational decisions, maintain data quality, and ensure data is secure and properly utilised in line with GDPR. Bridging the gap between the business and data, you will use analytical thinking to solve business problems and generate value, presenting clear insights and engaging presentations.

Benefits
Annual leave of 26 days per year, increasing to 30 with length of service (plus bank holidays). Performance-related pay plan linked to company performance measures and targets. Generous pension scheme through AON. Access to a wide range of benefits supporting health, wellbeing, and finances, including annual health MOTs, physiotherapy, counselling, Cycle to Work schemes, shopping vouchers, and life assurance.

About Thames Water
We are the UK’s largest water and wastewater company, serving more than 16 million customers daily. We aim to build a better future for our customers, communities, people, and the planet. Thames Water offers meaningful career opportunities, flexible working arrangements, and excellent benefits. Join us to make a daily difference while helping protect water resources for future generations. We are committed to diversity and inclusion and provide support throughout the recruitment process.

Experience
Experience working with large datasets, databases, or reporting, or a strong understanding of operational data. Experience with query languages such as TSQL or ANSI SQL. Experience with dashboarding software like Power BI or Tableau. Experience using analytical skills in a business setting and confidence to work with and support stakeholders.

About you
A positive, curious mindset with a natural interest in solving problems using data. Willingness and ability to learn new tools and techniques quickly. Ability to explain complex information clearly and engagingly to different audiences.

Qualifications
A degree or equivalent experience in an analytical subject such as Science, Maths, or Geography is an advantage but not essential. Experience with scripting languages like Python or R, Microsoft Azure services, or Microsoft Office is advantageous.