Location
Hampton, London

Hours
Full Time - Office attendance required three days per week, with travel to other site locations as needed

Salary
£55,000 - £65,000 per annum, depending on skills and experience

About the Role
We are seeking a focused and proactive Performance Partner to join our Operational Excellence team supporting London Water Production, Abstraction & Transmission. In this role, you will play a pivotal part in tracking operational performance, identifying root causes of underperformance, and driving improvements in outcomes. Acting as a trusted advisor to the Head of Region for London Water Production, you will support performance analysis and management through regional and area meetings.

Your day-to-day tasks will vary based on business needs and require a proactive and tenacious approach to problem-solving. You will monitor and report on key regional KPIs including productivity, health & safety, compliance, performance commitments, and financial performance. You will prepare materials for performance meetings, drive continuous improvement and standardisation across regions, and investigate underperformance by diagnosing root causes using data and operational insight.

Additionally, you will support prioritisation of improvement initiatives by collaborating with subject matter experts, help operational teams understand performance drivers, and deliver quick wins or identify opportunities for longer-term projects with the Continuous Improvement team.

This role offers the opportunity to work within a centralised business partnering model that promotes strong relationships between Water Operations leaders and Performance Partners to drive improvement while maintaining standardisation benefits.

Experience
- Strong analytical and problem-solving skills with proficiency in Excel
- Experience analysing and interpreting complex data to present clear insights
- Confident stakeholder engagement and relationship building at all levels

About you
- Structured and clear communicator, able to convey information persuasively to both technical and non-technical audiences
- Highly proactive and tenacious with good prioritisation skills
- Able to balance competing demands and respond agilely to business needs

Qualifications
- No specific qualifications required, but relevant experience and skills in data analysis, performance management, and stakeholder engagement are essential