Location
Birmingham, B9 4BN

Hours
Monday to Friday, 40 hours per week

Salary
£30,000 per annum, plus Veolia benefits & Pension

About the Role
When you see the world as we do, you see the chance to help the world take better care of its resources, and help it become a better place for everyone. We’re looking for someone who’s just as committed as we are to push for genuine change and bring our ambition of Ecological Transformation to life. At Veolia, everyone helps work alongside communities, look after the environment, and contribute to an inclusive culture.

In this role you will effectively manage the administration team in all people-related tasks and activities, provide support to the Service Team for projects and initiatives, and assist the Business Manager to ensure people management processes and procedures are adhered to in line with company policies. You will liaise with relevant individuals to resolve customer queries and escalate issues to management when required.

You will ensure all safety concerns and near misses are logged on our Health and Safety Management System and closed off within agreed timescales, providing appropriate feedback to the originator. Personnel details including payroll must be entered correctly and on time. You will raise Purchase Orders for approved goods, liaise with suppliers to ensure procurement and delivery timescales are met, and process supplier invoices to meet payment terms.

Additional responsibilities include administering purchase orders, disposal invoices, subcontracted collections and associated invoices, running and sending reports to customers including Regional and high value accounts, and working closely with Regional and Area Account Executives, CET and the Sales Team to maintain good customer relations. You will run reports for weekly snap projections including Gross Revenue and Disposal reports, support the administration team with disposal invoice matching and payment processing, control daily paperwork including monthly rebate reporting, ensure telephones are answered within regional expectations, and monitor and maximise productivity and efficiency of all assets.

This is a fixed term role until October 2027 with the possibility to extend.

Experience
Previous experience in an administrative function including reporting on performance and processing invoices. Maintenance of systems and record keeping. Strong verbal and written communication skills. Awareness of transport legislation.

About you
Organised and proactive with the ability to manage a team and multiple tasks efficiently. Committed to health and safety standards and able to liaise effectively with customers, suppliers and colleagues. Enthusiastic about contributing to ecological transformation and working within an inclusive culture.

Qualifications
Desirable: Experience working within the waste industry. Knowledge of QHSE regulations and standards. Experience of ISO compliance.