Location
Hybrid - Clear Water Court, Reading RG1 8DB

Hours
36 hours per week, Monday to Friday

Salary
Up to £70,000 per annum

About the Role
As a Senior Business Analyst, you will play a critical role in supporting Thames Water’s progress towards achieving business area goals and desired outcomes. You will bring your experience of working with complex business problems and projects to drive success. This is an exciting opportunity to work at the heart of Thames Water's digital transformation, leading analysis on complex, high-profile initiatives that deliver real benefits to our customers, communities, and the environment.

You will engage effectively with stakeholders at all levels to build trusted relationships and tailor communication to their needs. Working closely with project teams, portfolio, and business stakeholders both within and outside your domain, you will ensure user needs are met and communicate clearly and consistently.

You will lead teams of business analysts on projects with multiple analysts, applying business analysis techniques to evaluate current services and processes against problem statements, needs, and outcomes. You will document business and non-functional requirements using relevant techniques and work collaboratively to optimise opportunities within projects.

Seeking agreement and approval of documentation with appropriate stakeholders, you will ensure all deliverables meet the required quality standards to enable successful delivery with minimal defects or missing scope. You will influence others and work collaboratively within project teams at all levels.

Supporting the ongoing development of the Business Analysis team, you will share knowledge and best practices and help lead the adoption of agile principles, practices, and cultural changes to improve how Thames Water delivers change across the organisation.

Experience
- Business Analysis experience in a digital project environment
- Extensive understanding and experience applying Agile and Waterfall project delivery methodologies and tools such as Azure DevOps (ADO)
- Proven ability to work on complex projects with multiple delivery partners and stakeholders, including significant business transformation initiatives
- Experience leading and mentoring other analysts is desirable

About you
- Excellent communication skills with the ability to engage and influence stakeholders at all levels
- Ability to work effectively on multiple projects concurrently
- Comfortable working on significant transformation programmes
- Collaborative team player who can drive positive change and foster strong working relationships

Qualifications
- BCS (or equivalent) Diploma in Business Analysis or related field