Location
Hybrid working with travel to Thames Water offices and operational sites as required. Typically based in Reading office two days per week, with approximately two days per month in London office, alongside ad-hoc travel to other Thames Water sites.

Hours
36 hours per week, Monday to Friday.

Salary
£66,590 to £80,000 per annum, dependent on experience.

About the Role
Every day, more than 16 million people rely on Thames Water, and we are transforming how we deliver for our customers, communities and colleagues. As part of one of the largest business transformation programmes in the UK water sector, this is an exciting opportunity to play a key role in Thames Water's Transformation Plan and AMP8 investment programme.

As a Senior Transformation Manager, you will help shape and deliver meaningful change across Asset, Capital Delivery and Operational functions. You will lead major transformation initiatives focused on engineering and capital delivery teams, including operating model design, process improvement and organisational change. This role is about reshaping how the organisation works to deliver significant capital investment while improving outcomes for customers, colleagues and the environment.

You will lead and embed transformation programmes that directly support Thames Water's engineering, capital delivery and operational objectives. Key responsibilities include leading business transformation delivery, supporting AMP8 capital investment objectives, collaborating with engineering and capital delivery teams, designing and implementing operating models, leading process improvement and system implementation, managing programme risks and dependencies, and driving successful change adoption.

This role requires building and maintaining strong relationships with senior stakeholders, leading matrix and virtual teams, providing clarity and pace to complex initiatives, and ensuring programme benefits are realised in line with approved business cases.

Experience
Proven experience delivering complex business transformation, operating model change or large-scale capital investment projects.
Strong background in engineering, project management, capital delivery, asset management, commercial, procurement or operational environments.
Demonstrable experience designing and implementing operating models that drive business performance and efficiency.
Experience delivering transformational change that achieves measurable business benefits.
Strong leadership skills with experience managing matrix, virtual and cross-functional teams.
Track record of influencing and engaging senior stakeholders internally and externally.
Excellent programme management, problem-solving and decision-making skills.
Strong communication skills with ability to challenge constructively and build stakeholder confidence.
Drive, resilience and pragmatism, with a passion for delivering meaningful change.

About you
Ability to work independently while leading and coordinating diverse programme teams.
Thrives in complex environments, bringing structure and momentum to challenging programmes.
Passionate about delivering significant organisational change and improving business outcomes.

Qualifications
You do not need to have held a formal transformation job title, but must demonstrate how you have led or supported meaningful organisational, process or ways-of-working change.

Additional skills and experiences desirable
Experience working in utilities, national infrastructure or other delivery-focused or highly regulated environments.
Consulting or professional services experience.
Experience supporting operational turnaround or major efficiency programmes.
Knowledge of capital investment delivery models, stage-gate processes or portfolio governance.