Location
Hybrid – Clearwater Court, Reading

Hours
36 hours per week, Monday to Friday

Salary
Up to £550 per day

About the Role
As a Business Analyst at Thames Water, you will play a key role within the Digital and Transformation teams, supporting the delivery of technology and business change initiatives that enable the organisation to achieve its strategic objectives. You will work closely with Project Managers, Product Owners, architects, and business stakeholders to ensure solutions meet business needs and align with Thames Water’s digital strategy. Your responsibilities include gathering, analysing, and documenting requirements, supporting teams to deliver outcomes that drive value for the organisation, and contributing to Thames Water’s digital transformation by shaping solutions, improving business processes, and ensuring projects deliver meaningful outcomes for customers, communities, and the environment. You will collaborate with teams across Digital, Service Delivery, Cyber Security, and business functions to support effective project delivery and continuous improvement.

Key Responsibilities
- Work with stakeholders to gather, analyse, and document business and non-functional requirements
- Build strong relationships with stakeholders and subject matter experts across project teams
- Analyse current processes and develop As-Is and To-Be process maps to identify improvement opportunities
- Facilitate workshops and discussions to clarify requirements and support decision-making
- Support project teams in prioritising work, defining scope, and delivering minimum viable products (MVP)
- Apply appropriate Business Analysis tools and techniques throughout the project lifecycle
- Work closely with Product Owners and Project Managers to maximise value and support delivery outcomes
- Produce high-quality documentation and ensure stakeholder agreement during key project stages
- Communicate complex business and technical concepts clearly to a range of audiences
- Contribute to improving processes and ensuring solutions meet business needs and project objectives

Assignment Details
Length of assignment: 26 weeks
IR35 determination: Inside
Start date: ASAP

Experience
- Proven experience as a Business Analyst in digital or technology project environments
- Strong stakeholder management skills with the ability to collaborate across teams
- Experience working with project delivery methodologies such as Agile and Waterfall
- Experience using tools such as Azure DevOps or similar project management tools
- Strong skills in requirements gathering, process mapping, and business analysis techniques

About You
- Excellent communication and interpersonal skills
- Strong analytical and problem-solving abilities
- Ability to work independently while contributing effectively to project teams
- A proactive approach to improving processes and delivering value through projects

Qualifications
- BCS Business Analysis Diploma or equivalent certification (desirable)
- Additional business analysis or agile delivery certifications (desirable)
- Knowledge or experience of DevOps tools, processes, and delivery approaches (desirable)
- Experience working on multiple projects concurrently (desirable)
- Experience within utilities or other regulated industries (desirable)
- Experience working with diverse stakeholder groups, including internal teams and external partners (desirable)