
Location
Hybrid – Camelford House, Vauxhall, Bermondsey, London
Hours
36 hours per week
Salary
Up to £67,250 per annum, depending on experience
About the Role
We are seeking a Framework Manager to join our Strategic Water Resources Directorate (SWR), playing a pivotal role in delivering some of the most important water infrastructure programmes in the UK. This is a unique opportunity to help secure sustainable, resilient, and efficient water resources for future generations while working at the heart of strategic investment, governance, and partner collaboration.
As Framework Manager, you will be the driving force behind the successful governance and performance of our framework agreements, ensuring partners deliver value, remain compliant, and continuously improve.
If you enjoy building strong relationships, influencing stakeholders, and ensuring high standards of commercial governance, this could be the perfect next step in your career.
Key Responsibilities
Commercial Governance & Contractual Assurance
- Assure compliance with framework agreements, schedules, and obligations across all partners
- Coordinate the annual Framework Agreement price adjustment process, managing submissions, approvals, and audit records while leaving commercial decisions with Commercial Managers
- Support IR35 assurance processes by coordinating submission and review of partner IR35 data with the Tax function
- Manage Partner Management Plans (Exit, Business Continuity & Disaster Recovery, Continuous Improvement, and Conflict of Interests Management plans), ensuring documents are current, compliant, and formally accepted at six-monthly intervals
Performance & KPI Assurance
- Coordinate monthly review and assurance of Partner KPI Submission Reports, facilitating agreement with internal stakeholders and partners
- Oversee quarterly performance review cycles, ensuring outputs are captured, agreed, and recorded
- Manage delivery of Relationship Management KPIs through six-monthly 360-degree surveys and associated action plans
- Provide clear performance insight to senior stakeholders, enabling evidence-based challenge and decision making
Partner Governance & Engagement
- Facilitate structured engagement with framework partners through regular catchups, quarterly reviews, and Supplier Forums
- Lead development and implementation of initiatives that strengthen collaboration and recognise supplier excellence, supporting a positive and high-performance partner culture
Conflict of Interest & Regulatory Assurance
- Maintain oversight of Conflict of Interest (COI) requirements at individual and organisational levels, ensuring declarations, mitigation plans, and COI management plans are in place and effective
- Support IR35 assurance processes by coordinating submission and review of partner data with Tax and Supply Chain colleagues
- Ensure regulatory and legal compliance activities are embedded into routine framework governance
Experience
- Proven experience in procurement, commercial governance, supplier management, or contract management within complex multi-supplier environments
- Strong understanding of framework agreements, contract compliance, and performance management
- Experience managing multiple stakeholders and governance processes simultaneously
- Excellent communication and influencing skills, with confidence to challenge constructively and engage senior stakeholders
- Exceptional attention to detail combined with strong commercial awareness and strategic thinking
Desirable Experience
- Experience working within a regulated or highly governed industry
- Knowledge of IR35, conflict of interest management, and inflation-linked pricing mechanisms such as CPIH
- Experience implementing supplier performance frameworks and continuous improvement programmes
About You
You are a proactive and strategic professional who thrives in a collaborative environment. You have strong relationship-building skills and a commitment to high standards of commercial governance. You are confident influencing senior stakeholders and managing complex governance processes with attention to detail and commercial insight.
Thames Water





















