Location
Leeds Office

Hours
Full Time

Salary
Negotiable

About the Role
We are seeking an experienced and results-driven Heat Pump Manager to lead the delivery, coordination, and strategic development of our heat pump installation and service operations. This role involves overseeing end-to-end project delivery, managing technical teams, and working closely with stakeholders to support growth. You will manage and coordinate the design, installation, and commissioning of heat pump systems for clients, lead a team of engineers, installers, and coordinators ensuring high standards of technical delivery and customer service. You will provide technical support and guidance on heat pump system design, sizing, and performance, ensure compliance with industry regulations and quality standards, and develop and maintain project plans, budgets, and schedules to ensure timely and cost-effective delivery. Working closely with sales, procurement, and customer service teams, you will support smooth handovers and operational readiness. Staying up to date with industry trends, emerging technologies, and government schemes is essential. You will monitor and improve installation quality and efficiency through regular audits and process improvements, and liaise with clients and stakeholders to manage expectations, resolve issues, and ensure satisfaction.

About Zuno
When you join Zuno, you become part of a rapidly growing team of experts and a proud partner with E.on, EDF Energy, Worcester Bosch, B&Q, Tesla, and Rangers/Watford Football Clubs – among others. Backed by Brookfield and part of the HomeServe group, we empower our customers' homes and lives. Zuno offers a great team culture with cross-department collaboration and regular social events, a market-leading tech platform continuously improved by our developers, strong employee progression with ongoing training, customer-focused support through an award-winning app, and award-winning products from leading manufacturers, many Which? and Quiet Mark approved. We are proud to be backed by global investors Brookfield and HomeServe Group.

Benefits
30 days annual leave plus bank holidays
Private medical cover with Aviva*
4 x salary Death in Service cover with Zurich*
Enhanced family friendly policies
Salary sacrifice pension matched up to 6%
Ongoing training and development opportunities
Social events

*After probationary period

Please note: We are unable to offer visa sponsorship for this role, so candidates must already have the right to work in the UK.

Experience
Proven experience in managing heat pump projects or similar renewable energy installations.
Strong technical understanding of air source and/or ground source heat pump systems.
Demonstrated ability to lead and manage operational teams.
Familiarity with industry standards, building regulations, and heating policies.
Experience with heat pump design software and CAD tools.

About you
Excellent project management, communication, and problem-solving skills.
Results-driven and able to work collaboratively with multiple stakeholders.
Committed to maintaining high standards of quality, safety, and customer satisfaction.

Qualifications
NVQ Level 3 in Plumbing, Heating, or equivalent trade qualification.
Health & Safety qualifications.