Location
Malmaison London

Hours
16 hours per week, permanent position. You will predominantly work set shifts, 5 days out of 7 starting at either 9am or 10am. Some flexibility may be required during peak trading times. Earlier start times or weekend-only work can be discussed at interview.

Salary
£14.29 per hour

About the Role
Working as part of the Housekeeping team, you will ensure all guest bedrooms within the hotel are cleaned daily to a high standard with great attention to detail. Malmaison is a collection of luxury and boutique hotels across 15 landmark locations in the UK, known for style, hospitality, and exquisite accommodation. As a Room Attendant, you will interact with guests, so conversational English is essential, along with the ability to work independently for periods of time. This role requires a good level of fitness to meet the physical demands of the job. Full training in the use of chemicals and equipment will be provided. Experience is not required but a positive attitude and desire to contribute to the hotel’s success are essential. We actively encourage internal development and progression, with opportunities to enroll on our apprenticeship scheme after completing the probationary period.

Additional Benefits
- Heavily discounted staff room rates at Malmaison, Hotel du Vin, and Frasers Hospitality from £65 per night
- 50% off Friends and Family room rates
- 35% discount when dining in our Brasseries and Bistros
- Fully funded apprenticeship programmes to support career development
- High street discounts on shops, experiences, holidays, and more
- Cycle to work scheme saving up to 40% on bikes
- Healthcare cash plans available from £5 per month
- Referral schemes paying up to £1500
- Quality uniform provided
- Wellness & National Campaign Days promoting activities such as Mental Health Awareness week
- Access to Wagestream for real-time wage tracking and early pay access
- Complimentary stays with dinner, bed & breakfast on 1st, 3rd, and 5th anniversaries
- Employee Assistance Programme offering free, confidential advice 24/7
- Proud sponsor of The Brain Charity supporting neurological health

Our Sustainability Goals
- 100% electricity generated from renewable energy, mainly UK wind farms
- Recycling minimum 70% of hotel waste, championed by our Sustainability Council
- Chemical-free cleaning systems in bedrooms and public areas, enzyme-based eco-friendly kitchen cleaning
- Paid volunteer days for sustainable charities (2 days per year)

Experience
No previous housekeeping experience required. Full training will be provided.

About you
Enthusiastic and motivated with a positive attitude. Able to work independently and as part of a team. Good conversational English is essential. A reasonable level of fitness is required to meet the physical demands of the role.

Qualifications
No formal qualifications required. Willingness to learn and develop within the role is essential.