Location
Hybrid – Clear Water Court, Reading

Hours
Monday to Friday, 36 hours per week

Salary
£38,000 to £45,000 per annum, depending on experience

About the Role
At Thames Water, we deliver life’s essential service to 15 million customers every day, keeping water flowing through a vast network. As the UK’s largest water company, we’re driving digital transformation to harness data and technology, solve today’s challenges, and build a more resilient, sustainable future for our customers, communities, and environment. As a Junior Business Analyst, you will drive project success by aligning requirements with business goals, collaborating with stakeholders, and applying the right tools to deliver real value.

You will engage effectively with various stakeholder groups, build trusted relationships, and tailor communication to their needs. Working closely with project teams, you will support meeting user needs and communicate clearly and consistently with stakeholders. You will assist Project Managers and teams to prioritise and make decisions.

Applying Business Analysis techniques, you will analyse current services and processes against problem statements, needs, and outcomes. You will evaluate and document business and non-functional requirements using relevant techniques. You will have knowledge and experience working with both Agile and Waterfall methodologies and apply an agile mindset to all aspects of your work.

Working closely with business areas, you will identify opportunities, positively challenge, and drive collaboration across teams to optimise project outcomes. You will seek necessary agreement and approval of documentation with appropriate stakeholders to proceed through delivery stages. Ensuring all documentation and deliverables meet required quality standards will be key to successful delivery with minimal defects or missing scope.

You will also be expected to present information clearly and succinctly at varying levels of detail, with an emphasis on simplifying complex business and technical concepts.

Experience
Around 1–2 years’ experience in a general business or project environment. Some exposure to IT or digital projects, with an interest in how technology drives business change.

About you
Curious, driven, and eager to grow as a Business Analyst. Strong communication skills with confidence to engage and collaborate with stakeholders. Able to work effectively in both Agile and Waterfall delivery environments.

Qualifications
A BCS (or equivalent) Foundation/Diploma qualification is desirable, or a willingness to work towards it.