Location
Westminster, London (across our Municipal contracts)

Hours
40 hours per week, Monday - Friday 13:30 till 22:00 (30 minute unpaid break)

Salary
£45,500 per annum, with an annual performance bonus plus Veolia benefits and pension

About the Role
When you see the world as we do, you see the chance to help the world take better care of its resources, and help it become a better place for everyone. We're looking for someone as committed as we are to push for genuine change and bring our ambition of Ecological Transformation to life. At Veolia, everyone works alongside communities, looks after the environment, and contributes to an inclusive culture.

What we can offer you;
- 25 days of annual leave
- Access to our company pension scheme
- Discounts on everything from groceries to well-known retailers
- Access to a range of resources to support your physical, mental and financial health
- One paid day leave every year to volunteer and support your community
- Ongoing training and development opportunities to help you reach your full potential

What you'll be doing;
- Organising resources (people, vehicles, equipment) to prioritise the well-being of our people and service to customers and communities
- Ensuring training and competency checks are in place for all roles
- Monitoring operational performance, following up on complaints, and problem-solving operational challenges
- Delivering a first-time collection culture and all contractual performance KPIs
- Leading people and assets to deliver or exceed service expectations
- Developing excellent day-to-day relationships with client officers and residents, built on trust and service delivery
- Ensuring operations run in line with Veolia Minimum Requirements and supporting improvement plans
- Investigating safety incidents, underperformance and disciplinary incidents

Experience
- Team leadership and management experience
- Experience in developing and mentoring people
- Multi-faceted stakeholder relationship management, including clients, contractors and members

About you
- Committed to ecological transformation and delivering excellent service
- Strong leadership and communication skills
- Full UK Driving Licence required

Qualifications
- IOSH Managing Safely qualification (desirable)
- Waste management experience (desirable)
- HGV C1 Licence highly desirable