Location
Westminster, SW1V 1DW (across our Municipal contracts)

Hours
40 hours per week, Monday - Friday 13:30 till 22:00 (30 minute unpaid break)

Salary
£45,500 per annum, with an annual performance bonus plus Veolia benefits and pension

About the Role
When you see the world as we do, you see the chance to help the world take better care of its resources and help it become a better place for everyone. We're looking for someone as committed as we are to push for genuine change and bring our ambition of Ecological Transformation to life. At Veolia, everyone helps work alongside communities, look after the environment, and contribute to an inclusive culture.

In this role, you will drive between Municipal sites to fulfil duties across multiple Westminster services. You will organise resources including people, vehicles, and equipment to prioritise the well-being of our people and service to customers and communities. Ensuring training and competency checks are in place for all roles will be key, alongside monitoring operational performance, following up on complaints, and problem-solving operational challenges.

You will lead the delivery of a first-time collection culture and all contractual performance KPIs, managing people and assets to meet or exceed service expectations. Developing excellent day-to-day relationships with client officers and residents built on trust and service delivery is essential. You will ensure operations run in line with Veolia Minimum Requirements and support improvement plans, as well as investigate safety incidents, underperformance, and disciplinary matters.

Veolia offers 25 days of annual leave, access to a company pension scheme, discounts on groceries and retailers, resources to support physical, mental, and financial health, one paid day leave annually to volunteer, and ongoing training and development opportunities to help you reach your full potential.

Experience
- Team leadership and management experience of large operative workforces
- Experience in developing and mentoring people
- Multi-faceted stakeholder relationship management, including clients, contractors, and members

About you
- Committed to ecological transformation and delivering excellent service
- Strong problem-solving and organisational skills
- Ability to build trusted relationships with clients and communities

Qualifications
- Full UK Driving Licence required
- IOSH Managing Safely qualification desirable
- Prior experience within Waste Management highly advantageous
- HGV C1 Licence highly desirable