Location
Westminster, SW1V 1DW (across our Municipal contracts)

Hours
40 hours per week, Monday - Friday 13:30 till 22:00 (30 minute unpaid break)

Salary
£45,500 per annum, with an annual performance bonus plus Veolia benefits and pension

About the Role
When you see the world as we do, you see the chance to help the world take better care of its resources, and help it become a better place for everyone. It's why we're looking for someone who's just as committed as we are, to push for genuine change and bring our ambition of Ecological Transformation to life.

We know that everyone here at Veolia can help us work alongside our communities, look after the environment, and contribute to our inclusive culture.

What you'll be doing;
- Organise resources (people, vehicles, equipment) to best effect prioritising the well-being of our people and service to our customers and communities.
- Ensuring training and competency checks are in place for all roles.
- Monitor operational performance, follow up on complaints, problem-solve for operational challenges.
- Delivery of a first-time collection culture and all contractual performance KPI's.
- Lead our people & assets to deliver/exceed service expectations.
- Developing an excellent day-to-day relationship with client officers and residents, built on trust and service delivery.
- Ensure operations are run in line with Veolia Minimum Requirements and supporting improvement plans.
- Investigate safety incidents, underperformance and disciplinary incidents.

What we can offer you;
- 25 days of annual leave
- Access to our company pension scheme
- Discounts on everything from groceries to well-known retailers
- Access to a range of resources to support your physical, mental and financial health; so you can lean on us whenever you need to
- One paid day’s leave every year to volunteer and support your community
- Ongoing training and development opportunities, allowing you to reach your full potential

Experience
- Team Leadership and Management experience of large operative workforces.
- Experience in developing/mentoring people.
- Multi-faceted Stakeholder relationship management, including Clients, Contractors and members.

About you
- Committed to ecological transformation and genuine change.
- Able to build trust and strong relationships with clients and residents.
- Proactive problem solver and effective leader.

Qualifications
- Full UK Driving Licence required to travel between sites.
- IOSH Managing Safely qualification (desirable).
- Prior experience within Waste Management (highly advantageous).
- HGV C1 Licence (highly desirable).