Location
Hybrid, Clearwater Court, Reading, RG1 8DB

Hours
36 hours per week

Salary
£16.54 to £19.23 per hour

About the Role
Looking for an organised and confident Technical Coordinator who enjoys keeping things running smoothly, supporting others and making sure the details are right. You’ll play an important role in supporting the team to meet its operational and business objectives, working with colleagues, customers and external partners while keeping information, systems and processes accurate and up to date.

What you’ll be doing as a Technical Coordinator:
- Act as a first point of contact for enquiries from internal and external customers and business partners.
- Collate information and data, carry out straightforward analysis and produce regular reports.
- Maintain accurate and up-to-date records using Thames Water systems.
- Support and administer business processes in line with agreed standards and service levels.
- Build and maintain effective working relationships with external contacts where required.
- Work with a wide range of colleagues and stakeholders, providing a professional and customer-focused service.

Additional Information
Length of assignment: 26 weeks
Required Start date: ASAP
Please note you will be on assignment at Thames Water via Pertemps.

About Thames Water
We’re the UK’s largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive. It’s a big job and we’ve got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come.

Working at Thames Water is unique, rewarding, and diverse, where every day you can make a difference, yet no day is the same. As part of our family, you’ll enjoy meaningful career opportunities, flexible working arrangements and excellent benefits. If you’re looking for a sustainable and successful career where you can make a daily difference to millions of people’s lives while helping to protect the world of water for future generations, we’ll be here to support you every step of the way. Together, we can build a better future for our customers, our region, and our planet.

Experience
Strong administration experience, ideally gained within a busy operational, technical or customer-focused environment.

About you
Excellent organisation skills with the ability to manage your workload and keep accurate records.
Excellent verbal and written communication skills, with a confident and professional approach when working with different stakeholders.
Strong customer focus and the ability to deal with enquiries in a helpful and professional way.
Good attention to detail and numeracy skills, particularly when working with information, data and reports.
Ability to learn quickly and develop a good understanding of the team, its processes and how the wider business operates.

Qualifications
No specific qualifications required, but a professional attitude and willingness to learn are essential.