Location
Luton, with extensive travel across the Affinity Water Central Region.

Hours
Operational field-based role requiring flexibility, with daily finish times varying depending on business and operational requirements.

Salary
£34,000 - £41,000 per year, dependent on skills and experience.

About the Role
Join Affinity Water and help shape the future of leakage reduction. We are committed to delivering high-quality water services and working towards the ambitious industry target of reducing leakage by 50% by 2050. As an Acoustic Logging Team Leader within our Customer Delivery Directorate, you will play a key role in supporting Acoustic Logging Technicians across the Central Region. Reporting to the Business Lead for Active Leakage Control (ALC), you will work closely with the Acoustic Logging Manager and Operational Leakage Analyst to ensure the successful delivery of acoustic logging activities across the network.

Leading a team of up to 15 technicians, you will be responsible for the safe, effective, and efficient deployment of acoustic logging equipment used to identify hidden leaks within the water distribution network. This is a hands-on operational leadership role with a strong focus on fieldwork, supporting your team, conducting audits, promoting best practice, and maintaining operational standards. The role requires flexibility, regular travel across the region, and a passion for developing people and driving performance.

Key responsibilities include leading and supporting your team, managing attendance, performance, safety compliance and wellbeing, conducting health and safety inspections and audits, identifying training needs, coordinating logistics of people, vehicles and equipment, supporting new technology trials, collaborating with the wider Leakage Team, and driving high standards of service delivery and customer outcomes.

If you are ready to lead a dedicated team, embrace innovative technology, and help reduce water leakage for future generations, this is the role for you.

Benefits
Competitive salary dependent on skills and experience.
Learning and development opportunities including mentoring and formal courses.
Company vehicle provided.
Entry into the company annual bonus scheme.
Annual leave from 23-27 days, rising with length of service, plus option to purchase up to 5 extra days.
A ‘Celebration Day’ in addition to public holidays for personal or religious occasions.
Generous double match pension scheme (company contribution capped at 12%).
Family benefits including enhanced Maternity, Adoption, Paternity, Shared Parental Leave, Fertility Support Leave, and paid Carers Leave.
Menopause and Reasonable Adjustment policies to support performance.
Access to Wellbeing Centre for physical and mental health support.
Discounts on retail, dental, and medical insurance via salary sacrifice.
Up to 4 Affinity days per year to volunteer in the community.
Life Assurance.
Disability Confident employer committed to inclusive recruitment and workforce diversity.

Experience
Experience leading or supervising operational field-based teams is essential. Experience within leakage, utilities, water networks or a related operational environment is advantageous but not required.

About you
You are a proactive leader who enjoys working in an operational environment and is passionate about supporting teams to succeed. You have strong people management and coaching skills, a commitment to health, safety and wellbeing, excellent organisational and planning abilities, and strong communication and stakeholder management skills. You are able to work independently and make informed decisions in the field. A full UK driving licence is required.

Qualifications
While specific qualifications are not detailed, a full UK driving licence is essential. A willingness to travel extensively and work flexibly in a field-based operational role is required.