Location
High Wycombe

Hours
Full Time (hours not specified)

Salary
Negotiable

About the Role
We’re looking for an experienced Credit Controller to join our large, growing and award-winning Accounts Receivable team. You will be responsible for managing your own portfolio of debtor accounts across our nationwide depot network, ensuring payments are received on time while investigating and resolving any issues causing delays. This is a busy, target-driven role requiring confidence in customer communication, the ability to manage competing priorities, and a proactive approach to achieving results.

Your core responsibilities include managing and maintaining your debtor portfolio, proactively chasing outstanding debt by phone and email, investigating and resolving payment queries, negotiating and agreeing repayment plans where appropriate, reviewing and adjusting customer credit limits, raising credit notes accurately and efficiently, assisting with month-end reporting and related tasks, and providing additional support to the Credit Manager and wider team as required.

At Biffa, we are passionate about transforming waste management. Whether turning waste into sustainable power, innovating recycling methods, or keeping communities clean, we strive to improve lives every day. With over 11,500 employees nationwide, we are the UK’s No. 1 choice for business waste management. We are committed to diversity, equity, and inclusion, fostering a creative and effective working environment that reflects our communities and delivers the best outcomes for colleagues, customers, and stakeholders.

Experience
Proven experience managing a debtor portfolio within a Credit Control or Accounts Receivable environment. Confident Excel skills, ideally including VLOOKUPs and PivotTables.

About you
A target-driven and tenacious approach with the ability to see issues through to resolution. Strong communication and negotiation skills. Excellent organisation and the ability to prioritise a busy workload. Comfortable working under pressure while maintaining accuracy and attention to detail. A proactive, team-focused approach.

Qualifications
No specific qualifications stated, but relevant experience and strong Excel skills are essential.