Location
Ipswich

Hours
Full Time (hours to be confirmed)

Salary
Negotiable

About the Role
The Traffic Dispatcher is responsible for managing the day-to-day organisation of operations in the depot through the allocation and basic routing of vehicles. You will ensure best in class service delivery to customers, maintaining health & safety standards, and ensuring environmental and O licence compliance. If you thrive in a dynamic environment, enjoy problem-solving, and are passionate about delivering an exceptional service, this is the role for you.

Your core responsibilities include optimising routes and vehicle utilisation to deliver top-class service, managing driver availability and ensuring compliance with regulations, overseeing vehicle checks, safety and maintenance, handling administrative tasks such as payroll, timesheets, tachograph records and reporting, and driving cost-efficiency by analysing depot data and improving operations. This role also offers the opportunity to engage hands-on with employee engagement and improvement initiatives.

Experience
Experience in administration, call handling, or a time-critical environment is a plus. Proficiency with business software and MS Office, especially Excel, is required.

About you
Knowledge of the local area is essential. You must have the ability to plan, prioritise, and meet tight deadlines. A solutions-driven mindset and strong problem-solving skills are important. You should be customer focused, engaging and able to support a diverse customer base.

Qualifications
No specific qualifications are stated; however, relevant experience and proficiency in required software are expected.