Location
Brent (Alperton Lane & Holmes Road) with flexible hybrid working

Hours
40 hours per week

Salary
£37,000 per year plus bonus, enhanced pension and Veolia benefits

About the Role
When you see the world as we do, you see the chance to help the world take better care of its resources and help it become a better place for everyone. At Veolia, we are committed to pushing for genuine change and bringing our ambition of Ecological Transformation to life. As a Digital Transformation Manager, you will work across Customer Sites using advanced data and technology to reduce the administrative burden on operational teams by automating back office systems. You will collaborate with onsite management to improve data quality and usage to meet operational and client requirements.

Your key responsibilities will include owning and rethinking back office processes to eliminate unnecessary paper-based activities and supporting national project rollouts. You will deliver product roadmaps with support from the central operational systems team and work closely with operational teams to ensure data and reporting are effectively used to enhance service efficiency and performance. Using the latest technology, you will optimise efficiency and drive improvements through smarter use of existing systems or innovative application of new technology. You will develop and implement technology to digitise services, automate processes, and support the delivery of operational end-user training as part of our digital training strategy. Additionally, you will assist teams with service changes that improve efficiency through routing enhancements using spatial (GIS) technology and manipulate large datasets to perform service analysis and support operational systems work.

Veolia offers access to a company pension scheme, discounts on groceries and well-known retailers, resources to support physical, mental and financial health, 24-hour virtual GP access for you and your household, one paid volunteer day per year, ongoing training and development opportunities, and employee financial wellbeing support including early access to earned pay, savings, budgeting, financial coaching, and rewards.

Experience
Proven experience in operational or analytical management supporting business change. Strong problem-solving skills and the ability to work independently.

About you
Excellent relationship management and communication skills, able to confidently provide information and simplify complex data analysis for end users. Strong data skills with proficiency in Excel or Google Sheets.

Qualifications
No specific qualifications are stated, but relevant experience and skills in digital transformation, data analysis, and operational management are essential.