Location
Horsham

Hours
Part Time - 24 hours per week with flexible working arrangements available Monday to Friday. Hours can be worked over three full days (e.g. 8 hours per day) or spread across five shorter days, depending on preference and agreement.

Salary
Up to £20,000 per annum (based on 24 hours per week)

About the Role
Help us make a difference as an Education and Community Engagement Officer. You will play a key role in building and maintaining positive relationships with local stakeholders, community groups, schools, subcontractors, and residents as part of the Materials Resource Management (MRM) contract. The role focuses on proactive community engagement, education, transparency, and promoting awareness of waste management, recycling, and sustainability initiatives. A key element of the position is delivering engaging site visits and community outreach activities, including school tours and open days, ensuring they are safe, informative, and impactful.

Your core responsibilities include delivering marketing, communications, and engagement activity in line with agreed plans, working closely with site management and evaluating the effectiveness of campaigns. You will develop and deliver awareness campaigns and community events to promote recycling, waste reduction, and sustainable behaviours, building strong local partnerships. You will organise and deliver educational programmes for schools and community groups in line with the National Curriculum and wider engagement objectives. Additionally, you will plan, manage, and host site visits, open days, and tours, ensuring activities are safe, engaging, and well-coordinated, including the creation of supporting materials. Acting as the first point of contact for community enquiries and complaints, you will ensure timely and professional responses and maintain accurate communications channels, including the website. You will also represent the service at stakeholder meetings and lead external communications to strengthen the profile and reputation of the site within the local community.

Why You’ll Love It at Biffa
Competitive salary, ongoing career development, training and coaching, generous pension scheme, retail and leisure discounts, holiday and travel discounts, and life cover. At Biffa, we are dedicated to changing the way people think about waste by turning it into sustainable power, finding new ways to recycle it, and keeping it off the streets. We are proud of our inclusive culture that champions diversity, equity, and inclusion, believing that different ideas, perspectives, and backgrounds drive creativity and effective outcomes for colleagues, customers, and stakeholders.

Experience
Previous employment experience in a relevant industrial or commercial environment. Good understanding of environmental issues and waste management practices. Knowledge of relevant environmental legislation and compliance requirements. Experience and understanding of social media platforms and their use for communication and engagement purposes.

About You
Willingness to undergo a CRB (DBS) disclosure check and undertake some evening working. Strong interpersonal skills to build and maintain positive relationships with community groups and stakeholders. Enthusiastic and proactive with excellent communication and organisational abilities.

Qualifications
No specific qualifications are stated; however, relevant experience and a good understanding of environmental and waste management practices are essential.