Location
Carlisle

Hours
On-call shifts six days a week from 16:00 to 02:00. One paid rest day per week included. Applicants must be available to drive to the depot and collect the vehicle during on-call hours.

Salary
Negotiable

About the Role
Lanes Group is a leading nationwide utility services provider with approximately 5,000 dedicated employees and a turnover exceeding £700 million. Join our dynamic and growing team within Sapphire Utility Solutions, a Lanes Group company specialising in wastewater network services across the North West as part of the AMP 7 period plan.
This role involves reactive emergency call-out work for United Utilities, operating either a JHL Recycler or JHL CityFlex vehicle. You will support reactive and planned maintenance across CCTV, Jetting, Civils, Traffic Management, and Capital Projects teams.
The position requires a Class 2 HGV licence and essential jetting experience, with training available for successful candidates. You will investigate and assess works needed, operate high-pressure water jetting equipment, carry out CCTV inspections, and ensure public safety during operations.
Key responsibilities include attending to customers, inspecting drainage systems, performing routine maintenance on equipment, and reporting safety issues in line with company procedures.
Be part of a company that values diversity, professional growth, and delivering industry-leading services while working across the United Utilities network in the North West.

Experience
- HGV Class 2 (C) licence required
- Experience in high-pressure water jetting essential
- NRSWA - Sign, Lighting, Guarding (desirable)
- Medium Risk Confined Spaces (desirable)
- Emergency First Aid at Work (desirable)
- Manual Handling (desirable)
- EUSR National Water Hygiene (desirable)
- CPC qualification (desirable)

About You
You are reliable, safety-conscious, and able to work effectively under on-call conditions. You have good communication skills to engage with customers and colleagues, and you are competent in using electronic devices such as laptops or tablets for data entry.
You demonstrate a positive and constructive attitude, adhere to company policies, and contribute ideas to improve productivity and systems. You embrace the company values of leading, agility, nurturing, engagement, and safety.

Qualifications
No formal qualifications are strictly required beyond the HGV Class 2 licence and relevant experience; however, possession of the desirable certifications will be advantageous. Training will be provided to support your development in this role.