Location
Victoria Gate, Woking with hybrid working arrangements; typically two days a week in the office and remote working. The role involves regular visits to schools across Surrey County.

Hours
Full Time - 36 hours per week

Salary
£34,660 per annum

About the Role
Join the Safer Travel Team within Surrey County Council’s Road Safety and Sustainable Schools Travel Team. This small but committed and professional team works county-wide to reduce road casualties, discourage anti-social driving, and promote walking and cycling through education, enforcement, and infrastructure improvements. The Safer Travel Support Officer will play a key role in supporting the flagship school initiative, 'Feet First: Walking Training', delivering and developing this programme across primary schools. Responsibilities include recruitment and administration of bank workers who deliver the scheme, liaising with schools, residents, and stakeholders, and contributing to the promotion of active and sustainable travel through school travel plans. This customer-facing role requires excellent communication and organisational skills within a nurturing team environment. No two days are the same as you help make a real difference to the lives of Surrey residents.

Our Offer to You
26 days’ holiday, rising to 28 days after 2 years’ service and 31 days after 5 years’ service plus bank holidays
Option to buy up to 10 days additional annual leave
Generous local government salary-related pension scheme
Up to 5 days carer’s leave and 2 paid volunteering days per year
Paternity, adoption and dependents leave
Employee Assistance Programme (EAP) supporting health and wellbeing
Access to a learning and development hub with extensive resources
Wellbeing and lifestyle discounts including gym, travel, and shopping
A chance to make a real difference to the community

Experience
Knowledge of pedestrian training or behaviour change programmes is essential. Experience in delivering customer service and managing varied enquiries efficiently is required. Experience using databases or information systems to manage information accurately and effectively is also important.

About you
Educated to A-Level standard or equivalent. Strong written and oral communication skills with the ability to build sound relationships with customers and stakeholders. High level administrative and organisational skills with proficiency in IT including PowerPoint, Word, and Excel. Ability to prioritise and plan workload independently in the context of competing priorities and deadlines. Methodical approach to information gathering, recording, and report preparation. Able to work on own initiative and as part of a team.

Qualifications
An enhanced DBS (Disclosure and Barring Service) check and Children’s List checks are required for this regulated activity role.