Location
St Albans, England, United Kingdom

Hours
Monday - Friday / 9am - 5pm

Salary
Up to £35,000 per year

About the Role
The Senior Traffic Dispatcher is responsible for managing the day-to-day organisation of operations in the depot through the allocation and basic routing of vehicles. You will ensure best in class service delivery to customers, maintaining health & safety standards, and ensuring environmental and O licence compliance. Core responsibilities include managing daily staff operations to guarantee top-tier service, optimising routes and disposal outlets for maximum vehicle and facility efficiency, ensuring driver availability and coverage in line with legal and company guidelines, and handling administrative duties such as inputting pay, bonuses, and disposal data. You will oversee vehicle management to ensure safe operations and compliance with weight regulations, monitor daily vehicle availability, ensure drivers complete pre-shift checks, support cost control by identifying efficiency improvements, complete all dispatch office admin tasks including timesheets, tachograph records, and payroll, and work with the Depot Manager to ensure mandatory training and inductions are completed.

Experience
Experience in a similar role within the Services or Logistics industry. Experience managing in a labour intensive, multi-shift environment is ideal. Local geographical knowledge is essential. Experience of first line operational management is required.

About you
You are organised, proactive and able to manage multiple priorities effectively. You have strong communication skills and a commitment to maintaining high health & safety standards. You are motivated to deliver excellent customer service and support operational efficiency.

Qualifications
Relevant qualifications or training in logistics, transport management, or related fields would be advantageous but are not explicitly required.