Location
Home based with some travel, Central London

Hours
37.5 hours per week, Monday to Friday with occasional flexibility required

Salary
Negotiable

About the Role
The Strategic Communications Manager will support Biffa’s strategic communications planning across the Group, ensuring activity is aligned with business strategy, commercial priorities and reputation objectives. Reporting directly to the Head of Strategic Communications, this role works across Corporate Affairs, Divisional Marketing, Internal Communications and subject matter experts to translate business priorities into integrated communications plans, campaigns and content that deliver measurable impact.
The role supports the annual communications planning process, editorial and story pipeline, campaign frameworks, audience and messaging strategy, and coordinates activity across PR, social media, thought leadership and community engagement. It ensures a consistent corporate narrative while supporting divisional and local priorities.
Using data, insight and performance measurement, the Strategic Communications Manager continually improves effectiveness and focuses resources on activity that delivers value across reputation, growth, policy influence and community impact.

Key Responsibilities
- Own the annual strategic communications planning process and calendar, ensuring alignment with business strategy, commercial objectives and corporate priorities.
- Act as the strategic communications business partner for Corporate Affairs, Divisional Marketing teams and Internal Communications Business Partners.
- Develop communication campaigns including audience segmentation, messaging frameworks, channel strategies, campaign objectives and measurement approaches.
- Coordinate communications activity across earned media, thought leadership, organic social media, executive profiling, stakeholder engagement and community activity to maximise impact and consistency.
- Establish and manage the strategic communications editorial pipeline, coordinating activities across Press & Media Officer, Social Exec, Community Exec and Digital and Content Marketing teams.
- Ensure consistency of messaging, positioning and storytelling across all communications activities while maintaining flexibility for divisional and regional requirements.

About Biffa
At Biffa, we love working with waste. Whether turning it into sustainable power, finding new ways to recycle it or keeping it off the streets, every day is an opportunity to improve the lives of millions. Our 11,500+ people across the country trust us to provide rewarding and challenging careers. We champion diversity and equality to foster a creative and effective working environment.

Experience
- Degree-level education or equivalent professional experience in communications, marketing, public affairs, journalism or related discipline.
- Significant experience in strategic communications, corporate affairs, communications planning or integrated marketing communications.
- Proven experience developing and delivering integrated strategic communications plans and campaigns.
- Experience operating within a complex matrix organisation with multiple stakeholders.
- Experience working across earned, owned and social media channels.
- Experience collaborating with senior leaders, subject matter experts and cross-functional teams.
- Understanding of SEO, digital marketing and content optimisation principles.
- Proficient in PowerPoint design, Excel and comfortable with planning tools such as Click Up.

About you
Strategic thinker with excellent communication and organisational skills. Able to manage multiple stakeholders and priorities effectively. Collaborative team player who thrives in a dynamic environment and is committed to delivering impactful communications aligned with business goals.

Qualifications
Degree-level education or equivalent professional experience in a relevant field is essential.