Location
North Mymms

Hours
7:00am - 4:00pm

Salary
Negotiable

About the Role
The Traffic Dispatcher is responsible for managing the day-to-day organisation of operations in the depot through the allocation and basic routing of vehicles. You will ensure best in class service delivery to customers, maintaining health & safety standards, and ensuring environmental and O licence compliance. If you thrive in a dynamic environment, enjoy problem-solving, and are passionate about delivering an exceptional service, this is the role for you.

Your core responsibilities include optimising routes and vehicle utilisation to deliver top-class service, managing driver availability and ensuring compliance with regulations, overseeing vehicle checks, safety, and maintenance, handling administrative tasks such as payroll, timesheets, tachograph records, and reporting, and driving cost-efficiency by analysing depot data and improving operations. This role also offers the opportunity to engage hands-on with employee engagement and improvement initiatives.

Experience
Experience in administration, call handling, or a time-critical environment is a plus. Knowledge of the local area is essential.

About you
You are customer focused, engaging, and able to support a diverse customer base. You have the ability to plan, prioritise, and meet tight deadlines with a solutions-driven mindset and strong problem-solving skills. Proficiency with business software and MS Office, especially Excel, is required.

Qualifications
No specific qualifications are stated; however, relevant experience and skills as described above are important for success in this role.