Location
Central London

Hours
Monday to Friday - 37.5 hours per week

Salary
Negotiable

About the Role
Help us make a difference as a Transfer Station Manager in Ipswich. You will effectively manage the transfer station, ensuring consistent Health & Safety and Environmental compliance, and delivering first class customer service in line with pre-defined business KPIs. You will promote employee engagement to support continuous improvement in productivity and quality of service provision through continuous review and improved site profitability, supporting business growth and best in class performance.

Your core responsibilities include overseeing site adherence to key processes relating to health and safety, security, employee relations and legislation; ensuring service delivery meets defined key performance indicators whilst driving best practice and continuous improvement in cost control and productivity; supervising, coaching and training the team to produce the highest levels of customer service; promoting open channels of communication with all departments within the Division and the wider Biffa Business; proactively and consistently reviewing all processes used by the Transfer Station; defining and supporting the development of staff by identifying and sharing best practice; managing and ensuring compliance with Health & Safety, Environmental, Employment legislation and Company policy to ensure defined standards and best practice are adhered to; agreeing, monitoring and managing the full P&L budget, delegating accountability where appropriate, and supporting financial year on year growth of the depot; and working within cross-divisional teams to provide integrated waste solutions using best practice and continuous improvement.

About Biffa
At Biffa, we love working with waste. Whether we’re turning it into sustainable power, finding new ways to recycle it or simply keeping it off the streets, we believe every day is an opportunity to improve the lives of millions. It’s a view shared by our 11,500+ people around the country, who trust us to provide them with a career that’s always rewarding, often challenging, but never dull. We are the UK’s No. 1 choice for business waste management.

Dedicated to Diversity
At Biffa we believe different ideas, perspectives and backgrounds are key to developing a creative working environment that delivers real results. We champion diversity and equality at every turn.

Experience
Proven experience as an Operations Manager or in a similar position within the Services or Logistics industry. Experience managing people and health & safety in a unionised environment.

About you
Strong leadership skills with the ability to supervise, coach and train teams to deliver excellent customer service. Proactive in promoting open communication and continuous improvement. Committed to maintaining high standards of Health & Safety, Environmental and Employment legislation compliance. Financially astute with experience managing P&L budgets and supporting business growth.

Qualifications
COTC Health & Safety qualification advantageous (IOSH or NEBOSH).